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Business Development Representative

Business Development Representative

CAPPS SOLUTIONS PTE. LTD.D13 Macpherson, Braddell, SG
9 days ago
Job description

Roles & Responsibilities

We are a Singapore software company specializing in web and mobile applications for the Engineering, Building & Construction, Marine and Field Servicing & Maintenance industries.

Our suite of proven enterprise software solutions helps clients streamline operations across key business functions. Our software solutions help our clients in the following areas :

  • Automate and simplify HR processes
  • Improve site safety, quality and environmental compliance
  • Enhance field service operations efficiency

We are currently seeking a motivated and talented team member to join our Singapore Team, taking up the Business Development Representative role. This is a great opportunity to hone your skills in terms of software product lifecycle management and gain the relevant industry domain knowledge which will result in you being able to build a foundation for a successful career in enterprise software solution sales and marketing.

Key Responsibilities :

  • Learn and master our enterprise software solution offerings quickly and be able to clearly articulate their value to potential clients, supporting the business development team.
  • Support the business development team in software solution overviews and demonstrations through video-conference meetings, in-person meetings and webinars.
  • Engage with clients via various communication platforms to provide support and guidance.
  • Provide account management and solution support to existing clients.
  • Maintain high-level of customer satisfaction with the objective of generating new sales leads via engagements with existing and prospective clients.
  • Conduct training sessions and workshops for clients.
  • Participate in testing and provide feedback for software enhancement roadmap.
  • Use digital media channels effectively to support sales & marketing initiatives.
  • Research on targeted markets and industries, identify key stakeholders and generate interest via outreach efforts in the form of sales calls, email campaigns, digital / social media and LinkedIn connections.
  • Be updated on industry regulations and market trends of the industries that our solution offerings are relevant to.
  • Conduct customer satisfaction surveys and client visits to gather market insights and obtain client feedback.
  • What you will need in this position :

  • Relevant experience in software solution support, client management and engagement in sales support and marketing.
  • Substantial experience in software support and training will be an advantage.
  • Confident in presenting and training of software solutions in a supporting role.
  • Positive attitude and demonstrated ability to work and connect with people.
  • Fluent and articulate in phone and email communications.
  • Strong oral and written English communication skills along with excellent listening skills.
  • Fresh graduates are welcome.
  • Tell employers what skills you have

    Account Management

    Listening Skills

    Digital Media

    Written English

    Interpersonal Skills

    Enterprise Software

    Attention to Detail

    Class 3 Driving License

    Market Intelligence

    Communication Skills

    Mobile Applications

    Customer Satisfaction

    Articulate

    Business Development

    LinkedIn

    Surveys

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    Development • D13 Macpherson, Braddell, SG

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