Product area
At Google
we work hard to earn our users' trust every day. Trust & Safety
is Google's team of abuse fighting and user trust experts working
daily to make the internet a safer place. We partner with teams
across Google to deliver bold solutions in abuse areas such as
malware, spam and account hijacking. A team of Analysts, Policy
Specialists, Engineers, and Program Managers, we work to reduce
risk and fight abuse across all of Google's products, protecting
our users, advertisers, and publishers across the globe in over 40
languages.
Job
description
Trust & Safety team
members are tasked with identifying and taking on the biggest
problems that challenge the safety and integrity of our products.
They use technical know-how, excellent problem-solving skills, user
insights, and proactive communication to protect users and our
partners from abuse across Google products like Search, Maps,
Gmail, and Google Ads. On this team, you're a big-picture thinker
and strategic team-player with a passion for doing what's right.
You work globally and cross-functionally with Google engineers and
product managers to identify and fight abuse and fraud cases at
Google speed - with urgency. And you take pride in knowing that
every day you are working hard to promote trust in Google and
ensuring the highest levels of user
safety.
Qualifications
Job
responsibilities
Be a thought leader for legal removals issues by
identifying and analyzing content moderation trends and key policy
issues affecting the Internet in the APAC / South Asia region. Lead
discussions with cross-functional stakeholders on emerging
regulations and its implications on legal removals landscape at
Google.
Manage content operations and drive
escalations of sensitive government requests by liaising with
Product, Policy, Enforcement, Communications, and Legal teams.
Balance various legal considerations in order to effectively
resolve issues.
Develop and launch scalable
policies and guidelines for handling large volumes of requests,
based on different regional trends and legal issues.
Must be able to review graphic, controversial, or
upsetting content.
Participate in the on call
rotation schedule to manage high priority escalations that may
occur outside of standard non work hours including
weekends / holidays.
Minimum
qualifications
Bachelor's degree or equivalent practical
experience.
2 years of experience in a policy,
legal, regulatory environment, content review, Trust and Safety, or
technology environment.
Ability to work
non-standard, on-call rotation work hours, including
weekends.
Preferred
qualifications
Experience in technology industry business areas such as
trust and safety, operations or legal.
Knowledge of the socio-political landscape and current
events in South Asia regions.
Knowledge of the
technology sector, Large Language Models (LLMs), and key policy
issues affecting the internet (e.g., intellectual property, free
expression, online safety).
Excellent project
management and communication skills, with cross-functional
partners.
Excellent problem-solving skills
with attention to detail in a fluid
environment.
Content Specialist • Singapore