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Senior Technical Delivery Manager
Senior Technical Delivery ManagerSYNECHRON TECHNOLOGIES SINGAPORE PTE. LTD. • D01 Cecil, Marina, People’s Park, Raffles Place, SG
Senior Technical Delivery Manager

Senior Technical Delivery Manager

SYNECHRON TECHNOLOGIES SINGAPORE PTE. LTD. • D01 Cecil, Marina, People’s Park, Raffles Place, SG
30+ days ago
Job description

Roles & Responsibilities

Job Responsibilities :

  • Manage and support project demand forecasting and resource planning for Technology & Operations (T&O), ensuring alignment with business priorities across new project initiatives, Run-The-Bank (RTB), and Quarterly Releases (QR).
  • Oversee project demand approvals within the Cards Department to ensure compliance with governance schedules.
  • Monitor RTB demand and obsolescence risks that may impact delivery timelines.
  • Support the Cards Tech Demand Forum to drive alignment among senior stakeholders for team formation and resource planning.
  • Review project requirements and details prior to approving resource assignments.
  • Review and approve project documentation, e-memos, and quarterly vendor evaluations.
  • Promote consistency and quality through the Client’s Service Delivery Management (SDM) process.
  • Manage third-party vendors and outsourcing engagements, ensuring compliance with contractual and regulatory requirements.
  • Build and maintain strong relationships across internal departments and with external partners.
  • Prepare and present dashboards, performance metrics, and management reports to senior leadership.
  • Communicate effectively with both technical and business stakeholders.
  • Escalate issues impacting project schedules in a timely manner and propose appropriate workarounds or resolutions.
  • Ensure all project documentation adheres to bank standards.
  • An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels.

Job Requirements :

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration, or related field.
  • 10+ years of experience in banking IT services, with a strong understanding on cards technology, risk management, and vendor governance.
  • Demonstrated success in managing and overseeing complex projects with strong governance practices.
  • Excellent leadership, analytical thinking, and communication abilities.
  • Experience and have technical knowledge of cards platforms (e.g., Cardlink, VisionPlus), mainframe systems (CICS / Cobol), and related applications (e.g., CACS, 2C2P, Arcot).
  • Familiarity with process governance and risk methodologies.
  • Knowledge / exposure in project management and stakeholder engagement.
  • Strong problem-solving, negotiation, and decision-making capabilities.
  • Business domain knowledge covering areas of cards, e-commerce, portals, collections, loyalty rewards and open banking is preferred.
  • Experienced in managing and maintaining both new and existing vendor relationships ensuring that vendors fulfill their contractual obligations. Knowledge of best practices in procurement and strategic sourcing.
  • A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
  • Experience in working with teams located across multiple countries and an ability to interact with different cultures.
  • Knowledge in cards risk and compliance will be a plus.
  • Strong negotiation, management, and decision-making skills.
  • Tell employers what skills you have

    Vendor Relationships

    Leadership

    Demand Forecasting

    Application Security

    Outsourcing

    Mainframe

    VisionPLUS

    Stakeholder Engagement

    Strategic Sourcing

    Banking

    System Integration Testing

    Regulatory Requirements

    Delivery Management

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    Technical Manager • D01 Cecil, Marina, People’s Park, Raffles Place, SG

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