Operation Executive

The Ticketing Operations Team at Marina Bay Sands plays a pivotal role in delivering exceptional guest experiences through seamless execution of ticketed attractions and events.

Structured into two synergistic sub-teams that bring specialized expertise while working in unison to ensure operational excellence across all ticketing touchpoints.

• Event Ticketing Services Team focuses on defining ticketing requirements, optimizing sales strategies and leveraging data insights to enhance both operational efficiency and overall customer journey.
• Event Ticketing Systems Team oversees the technical backbone of our ticketing system, driving continuous enhancements and ensuring robust, reliable performance to support business needs.

Stakeholders Management

Drive effective communications and coordination across multiple stakeholders to manage timelines and deliver on concurrent event requirements with precision.

Tickets and Access Configuration

Own the end-to-end set up of events within the ticketing system, including seat inventory management, pricing configuration for current and future ticket builds.

Support ad-hoc tasks and projects assigned, contributing to the continuous improvement.

Reporting and Data Analysis

Generating regular reports - daily, weekly and monthly, as required by the business to monitor trends and performance metrics.

Job Requirements

Education & Certification

Experience

Other Prerequisites

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.