Roles & Responsibilities
Raffles Place
5 days
Responsibilities
As an IT Logistics Specialist, you will ensure the seamless and efficient operation of IT and Logistics for Singapore and Taipei offices, while providing comprehensive end-user support across various business functions.
This role will also involve leading and coordinating projects related to IT, Logistics, Facilities, and Physical Security.
- Deliver timely, high-quality technical support to end users in Singapore and Taipei, including VIP stakeholders
- Provide Level 1 and Level 2 service desk support, promptly responding to and following up on incidents and user requests
- Support a diverse workplace environment, including PCs, trading phones, virtual machines, mobile solutions, printers, and software applications (Windows OS, Office Suite, MS Teams, M365)
- Maintain IT and Logistics inventory, ensuring documentation is current and Windows security patches are applied in a timely manner
- Perform basic administration tasks for Active Directory and print services, as well as manage systems and accounts for Virtual Desktop Infrastructure (VDI) and Workspace One
- Lead and implement IT and Logistics projects in collaboration with Corporate IT and Logistics specialists
- Oversee employee onboarding and offboarding processes in partnership with HR and hiring managers, including workspace setup and office access
- Manage facility services and maintenance, including lighting, HVAC, electrical systems, cleaning, workplace reconfigurations, fire safety, and asset inventory
- Undertake additional ad-hoc IT and Logistics duties as assigned
Requirements :
Bachelor’s degree or diploma in Computer Science, Information Technology, or a related field, with a minimum of 5 years of relevant experience, preferably in the Banking and Financial Sector.Proven experience in managing and supporting VDI, Workspace One, Windows OS, MS Teams, M365, video conferencing tools, and mobility devicesProficient in supporting and managing relationships with senior management and C-suite executives end usersStrong customer service orientation and a collaborative team player with a growth mindset, committed to high standards and capable of working independently and innovativelyExcellent communication and interpersonal skills, with strong troubleshooting and analytical capabilities, and the ability to perform under pressurePlease state your availability, current and expected salary in the resume.
Email : charnele.tan@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence : 11C3793 | Charnele Tan | Registration No : R1105360
Tell employers what skills you have
Ability to Multitask
Video Conferencing
IT projects
Process Improvement
Outsourcing
VIP
Physical Security
Private Banking
MS Office
Procurement
Security Management
Vendor Management
Service Desk
Communication Skills
Banking
Windows O / S
VDI
1st and 2nd level Helpdesk
Facilities Management