About
Citco
Citco is a global leader in
fund services, corporate governance, and related asset services
with staff across 80 offices worldwide. With more than $2 trillion
in assets under administration, we deliver end-to-end solutions and
exceptional service to meet our clients'
needs.
For more information about Citco, please
visit
href="http : / / www.citco.com / ">
www.citco.com
About
the Team & Business
Line :
Fund Administration is
Citco's core business, and our alternative asset and accounting
service is one of the industry's most respected. Our continuous
investment in learning and technology solutions means our people
are equipped to deliver seamless client
experience.
As a core member of our Portfolio
DataOps team, you will be working with some of the industry's most
accomplished professionals to deliver award-winning services for
complex fund structures that our clients
can
depend
upon.
Department
overview :
The Portfolio DataOps
department manages all aspects of portfolio and market data
exchange, operating with dual operational and strategic mandates.
We ensure the integrity and completeness of client portfolios,
overseeing trade processing, electronic data exchange interfaces,
client portfolio reconciliation, and outbound portfolio extract
reporting.
The Interface Solutions group is
responsible for the majority of data flows, inbound and outbound,
for various Citco applications including Æxeo and Ephesus. As a
global group with representation in Asia Pacific, Europe and North
America, Interface Solutions provides business support for all CFS
offices on a global basis. This support must be provided seamlessly
and the various regions work together
cooperatively.
This role will be played within
the Market Data team as part of the broader Interface Solutions
department within Portfolio DataOps. The global Market Data
Business Group (MDBG) works with all internal teams to ensure the
proper establishment of client OTC Securities and the accuracy of
listed security reference and pricing data. The MDBG Team uses its
in‐depth knowledge of financial instruments and our Company's
proprietary accounting system to investigate all issues relating to
system functionality and instrument reference and pricing
data.
Your
Role : Negotiate
contracts and manage vendor relationships, including onboarding new
clients and reviewing vendor offerings.
Manage
high-tier client relationships and tasks related to market data,
such as Bloomberg, Refinitiv, ICE, and Markit EDM.
Work collaboratively with development teams to migrate
services to cloud platforms and forecast resources for continuous
improvements.
Analyze and prioritize client
development requests and participate in fiscal year-end
audits.
Review and recommend procedural
improvements to enhance
efficiency.
Key skills
& responsibilities : Leadership and Team
Management : Lead, mentor, and manage cross-functional
teams, aligning them with company goals while prioritizing
activities based on impact to client experience and adhering to
SLAs and deliverables.
Project
& Processing Oversight : Oversee large-scale
projects, ensuring timely, within scope, and budget-compliant
identify and address operational challenges with innovative
solutions.
Process Improvement
& Standardization : Expertise in process
optimization, continuous improvement (Lean, Six Sigma), and
efficiency enhancements, with a focus on diverse client
relationships, integration methods, complex instruments, and data
workflow presentation across systems.
People Management : Foster a
culture of continuous learning and growth through coaching,
mentoring, talent nurturing, and creating clear career paths, while
demonstrating strong leadership, emotional intelligence, and
effective communication.
Operational Strategy and
Execution : Develop and implement operational
strategies to enhance efficiency, quality, and customer
satisfaction, while supporting global initiatives and aligning
long-term operational strategies with business
objectives.
Data - Driven
Decision Making : Embrace a data-first approach,
proficiently analyzing datasets and implementing automation to
extract insights and drive informed business decisions.
Collaboration : Work closely
with executives and departments to align operational goals with
business strategy, gather client-specific knowledge, manage
stakeholders, and support communication in the NAV
process.
Risk
Management : Identify and address operational risks,
ensure processes align with risk tolerance, and foster a culture
where issues are viewed as learning opportunities without fear of
reporting.
About
You : You have a degree
qualified in an IT / Business related discipline - Bachelor's Degree
in Accounting, Finance, Economics, Computer Science or relevant
field.
8+ years in Financial Services with an
exposure to Data Procurement / Management
Strong understanding of financial products and strategies
that a hedge fund might use; financial product knowledge includes
Domestic, Global and OTC security markets, Fixed Income and
derivative product knowledge.
General
knowledge of databases or experience using SQL Server (T-SQL)
and / or Oracle is required
Hedge fund
administration / operations experience
Strong
written and verbal communication skills, including confidence in
managing upward / downward communication channels
Experience managing and motivating a team, preferably in
a virtual team setting
Experience taking
ownership of visible client issues and the ability to manage
sensitive client escalations effectively
Recognize when to escalate issues and keep senior
management and other stakeholders
informed
Our
Benefits
Your wellbeing is of
paramount importance to us, and central to our success. We provide
a range of benefits, training and education support, and flexible
working arrangements to help you achieve success in your career
while balancing personal needs. Ask us about specific benefits in
your location.
We embrace diversity,
prioritizing the hiring of people from diverse backgrounds. Our
inclusive culture is a source of pride and strength, fostering
innovation and mutual respect.
Citco welcomes
and encourages applications from people with disabilities.
Accommodations are available upon request for candidates taking
part in all aspects of the selection
Vice President • Singapore