Trade Support Associate (Investment Bank)

Roles & Responsibilities

What you'll do :

As a Trade Support Associate in this esteemed financial institution’s Singapore Branch Operations team, you will immerse yourself in the dynamic world of institutional trading. Your day-to-day responsibilities will revolve around managing the end-to-end trade lifecycle for a broad spectrum of products while upholding the highest standards of accuracy and compliance. You will work collaboratively with colleagues across different functions—trading desks, sales teams, technology partners, legal / compliance experts—to ensure smooth execution of trades and swift resolution of any discrepancies. Your ability to reconcile exceptions quickly will be crucial in minimising operational risk. In addition to core trade support duties, you will contribute significantly to regulatory reporting processes by performing daily controls and identifying areas for improvement. The role also involves providing essential coverage for other teams within branch operations as needed. By fostering open communication channels with both internal stakeholders and external partners, you will help maintain the organisation’s reputation for operational excellence. This position offers an exciting blend of hands-on operational work combined with opportunities for cross-functional collaboration in a truly global setting.

• Ensure timely and accurate capture and checkout of trades across various institutional product lines such as Cash Equity, Fixed Income, Listed Derivatives, Equity Derivatives, Fixed Income Derivatives, and Commodities.
• Liaise closely with trading desks, sales teams, counterparties, and other relevant departments to resolve trade discrepancies efficiently and maintain seamless communication throughout the trade lifecycle.
• Monitor and process all stages of trade lifecycle events while maintaining rigorous control standards to ensure compliance with internal policies and external regulations.
• Reconcile trade processing exceptions by investigating root causes and implementing effective solutions in partnership with regional trade support teams.
• Collaborate with technology teams to facilitate the implementation of new processing platforms and system enhancements that improve operational efficiency.
• Work alongside legal / compliance, IT, and project teams to analyse new regulatory reform requirements and deploy robust processes that meet evolving industry standards.
• Perform daily control processes for regulatory reporting obligations to local regulators while continuously seeking ways to enhance accuracy and reliability.
• Provide back-up support for other functional teams within Singapore Asia Branch Operations to ensure business continuity during peak periods or staff absences.
• Supervise operations activities outsourced to in-house affiliates or third-party vendors by maintaining oversight protocols and ensuring adherence to quality benchmarks.
• Engage directly with sales and trading desks based in Singapore to address trade-related queries promptly and escalate issues when necessary.

What you bring :

To excel as a Trade Support Associate, your background should reflect substantial experience in operations roles related to investment banking or capital markets. You bring not only technical expertise but also interpersonal strengths that allow you to collaborate seamlessly across departments—whether engaging directly with traders or supporting technology-driven initiatives. Your track record demonstrates unwavering commitment to accuracy even when managing high volumes or tight deadlines. A deep understanding of institutional products such as equities, derivatives, fixed income instruments—and their associated risks—will set you apart. Furthermore, your ability to communicate effectively ensures that issues are resolved swiftly while maintaining positive relationships internally and externally.

What sets this company apart :

This organisation stands out as one of the most respected names in global finance due to its unwavering dedication to client service excellence and ethical conduct. With operations spanning more than 40 countries worldwide—including significant presence in Asia—it offers employees access to international best practices alongside local market expertise.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No. : 199706961E | EA Licence No. : 03C5451

EA Registration No. : R1435983 Glen Chua

Tell employers what skills you have

Derivatives

Operational Excellence

Business Continuity

Work Well Under Pressure

Business Acumen

Investment Banking

Capital Markets

Attention to Detail

Pressure

Equity Derivatives

Operational Risk

Fixed Income

Service Excellence

Financial Services

Equities