Roles & Responsibilities
- Perform Asset Management of Infrastructure and Computing Devices
- Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware.
- Work with 3rd parties vendors
- Provide Training, Coaching and orienting users on how to use computer devices.
- Be responsible for completing assigned tasks on time and to the satisfaction of the users.
- Must be able to handle helpdesk duties.
Requirements :
Candidate must possess at least a Higher Nitec in IT related qualification / Diploma in ITFresh candidate with related IT Cert. can be considered but must be proficient in Microsoft Words / Excel / Outlook.1-2 years’ experience in similar capacity Technical Skills and experience supporting Computing DevicesComputing Devices Platform Supported : Windows, IOS and Android ,Professional competencies that include :Ability to work without supervisionGood communication skillsPro-activeness and InitiativeAbility to multitaskGood at problem solvingCustomer serviceTell employers what skills you have
Analytical Approach
Ability to Multitask
Troubleshooting
Hardware
Data Structures
JIRA
Good Communication Skills
Distributed Systems
Windows
VoIP
Customer Service