Roles & Responsibilities
The Opportunity
- Opportunity to work for a leading bank
- Great exposure to learn about financial products
The Job
Position 1 : MasterCard Follow Up Officer
Promote Mastercard credit cards to existing customers and face-to-face engagementCross-sell card benefits and value propositionsBuild rapport and deliver positive customer experienceEnsure timely completion of applications and documentationMeet performance standards, business goals, and sales targetsPresent and communicate effectively with customersPosition 2 : Mastercard Support Officer
Support Follow-Up Officers with credit card application mattersConduct call reviews and ensure turnaround time is metUpdate application records accurately and promptlyAssist with day-to-day operations and backend processingEnsure quality and compliance in application handlingWork independently and manage tasks under pressureThe Talent
Strong communication and interpersonal skillsMeticulous and organized with good follow-up abilityAble to work independently and under pressurePreferably with admin or banking-related experienceComfortable with customer-facing or telemarketing activitiesNext Steps
Send your resume to yueshan.wu@adecco.comEmail Topic : Mastercard follow up / OR Mastercard supportWu Yue Shan
EA License No : 91C2918
Personnel Registration Number : R25138923
Tell employers what skills you have
Follow up clients
Sales
Handle calls
Customer Experience
banking clients
Telemarketing
Customer Support
Customerfacing
Interpersonal Skills
Credit Cards
Answer calls
Retail Banking
KPI targets
Compliance
Application Support
Pressure
Oral Communication
Able To Work Independently
Call Center