Roles & Responsibilities
Job Duties
- Lead digital services in new business initiatives, incl. writing proposals, creating estimates and presentations and actively participate in RFPs and pitches as needed.
- Provide Solution Consulting to Customers and give intelligent response.
- Responsible for the satisfaction and growth of accounts, and able to identify opportunities for growth and incremental opportunities with client.
- Manage client escalations and conflict resolution.
- Develop and sustain strong working relationships with customers, management, development team, test, IT peers and vendors
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans
- Taking ownership of client needs / requests and facilitates their completion.
- Participation in key client meetings including status update meetings and presentation of project deliverables
- Delivers engaging, informative, well-organized presentations
- Maintaining profitability of engagements in partnership with project management
Qualifications & Skills
Minimum Degree in Information Technology, Computer Science, or in digital media , Communications or related degreeAt least 1 year of experience in handling managing digital accounts and integrated digital projects.Able to handle multiple tasks / projects simultaneouslyCustomer-oriented person with excellent communication skills, written and verbalExcellent at relationship building and interpersonal skills.Ability to maintain poise, confidence and professional disposition under high-pressure situationsCandidates with no experience are welcomedFluent in English and MandarinNote : Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.
https : / / www.wphdigital.com / notices
Tell employers what skills you have
Excellent Communication Skills
Account Management
Digital Media
Producing
Strategy Development
Management Development
Interpersonal Skills
Partnership
Conflict Resolution
Information Technology
Estimates
Project Management
Finish
Writing
Customer Oriented
Consulting
Content Development