Flight Service Coordinator - D17 Loyang, Changi, SG

Roles & Responsibilities

Work location : Changi Airport Terminal 3

Type of employment : full-time, roster based on Vietnam Airlines’ flight schedule. Immediate work commencement

SGD 2,500 - SGD 3,000

Your primary duties include :

• Coordinating and supervising the passenger's check-in process provided by our Ground Handling Agent;
• Service desk activities such as standby, offload, upgrade, and the handling of flight disruption under the Station Manager's direction;
• Pre-flight, and post-flight checks, and reports on the airline's CRS / DCS and other internal systems
• Acting and / or forwarding passengers' claims / complaints to the Sales & Service team
• Invoice checking, including those for lounge each month
• Other tasks assigned by Station Manager.

Our successful candidate must have full work right in Singapore and meet the below minimum requirements :

( Only shortlisted applicants will be contacted for an interview )

Tell employers what skills you have

Customer Service Skills

DCS

Microsoft Excel

Strong Attention To Detail

Travel Arrangements

Telephone Manner

Architectural

Business Travel

Service Desk

Microsoft Word

Customer Service

Scheduling

Service Excellence

Directing

Catering