Technical Sales Manager - Segment (Crush, Liquids,Specialty)

JOB

SUMMARY

Under general direction,

the Technical Sales Manager is responsible for managing the

technical sales aspects including segment, product line &

technology packages, and all relevant technical supporting

activities throughout the entire sales process. Successful

activities include : collaborating within the sales organization on

new customer opportunities, building strong customer relationships,

technology training, collecting & analyzing customer / market

insights to identify winning technology solutions, and supporting

strategic sales growth initiatives. This is a key role within our

organization advising and guiding the technical aspects of the

sales process while working within a close collaboration with

Global Technical Sales Managers (TSMs) to ensure alignment and

leverage global insights and

strategies.

ESSENTIAL DUTIES AND

RESPONSIBILITIES

• Build credible

& strong relationships by focusing on :

Advocating, coaching, and training for the segment,

product line, and / or specific technology.

Supporting sales growth opportunities, and proposal

development, in a team selling approach with sales managers and

sales support operations.

Actively supporting

sales activities : customer technology needs assessment, alignment

with engineering standards, technology decision, product sizing,

and strategic account planning.

Face to face

interactions with customers and identified markets we

serve.

Developing multiple relationships &

communication pathways within a customer

organization focused on Engineering and Plant

Operations.

Support conference strategies

including technical presentations and booth support.

Maintaining up-to-date understanding of industry trends

and technical developments.

Identifying

opportunities & advise on available technology or service

solutions.

Clearly articulate Crown's

technology offerings and advantages.

Obtaining

and coordinating data and recommendations to Sales and

Sales

development :

Collaborate with Global

Segment Commercial Leads, Engineering, & other Technical Sales

Product Managers to develop cohesive standard global product

offerings.

Develop & Manage standard

product line sales tool-kits including sizing programs, sales flow

diagrams, mass balances, and a library of sales

presentations.

Assist marketing collateral

development on product lines and new innovations.

Support technology discussions to close the deal in an

efficient and professional manner.

Deliver

against sales goals by supporting Sales, Sales Support, &

Aftermarket team members.

Cross functional

& global collaboration. Key technical tag for Aftermarket

commercial support connecting inquiries into Sales &

Engineering as needed.

Deep understanding of

technology / service value and total cost of ownership,

TCO.

Support new innovation launches with

technical support & training.

Contribute

to all customer field reports after each customer

visits.

for customer piloting work as required.

Perform other related duties as required and

assigned.

QUALIFICATIONS AND

SKILLS

chemical, or mechanical engineering.

degree preferred.

Operations experience within the Oilseeds complex, preferably in an

Oilseeds Crushing or Vegetable Oil Refining, Palm Processing,

Biodiesel, and / or Oleochemical business.

Demonstrated sales support experience.

Competitive desire to succeed & win.

integrity and ethics.

spirit.

communication skills.

solving and conflict resolution.

focused with the ability to manage competing priorities and work

well under pressure.

detail.

focus.

working relationships with co-workers, customers, and

vendors.

from internal and external customers.

Well-developed presentation skills.

of computers and applications, such as Microsoft Word, Excel, TEAMS

and PowerPoint, SharePoint.

communicate in English fluently. Ability to communicate in a second

language - European or Asian languages preferred but not

required.

(CRM) experience a plus.

experience - ChemCad, Aspen modeling a plus.

Ability to travel internationally and domestically up to 25% of the

time.