Inside Sales - THE INFINITE CONSULTANCY PTE. LTD.

Roles & Responsibilities

Our client is is a Chinese listed high-tech enterprise specializing in advanced photovoltaic and optoelectronic technologies. With a strong focus on research, development, and global expansion, the company is dedicated to delivering innovative solar solutions that support the transition toward sustainable energy worldwide.

This is a pioneer hire for our client’s Singapore team. We are currently seeking a Inside Sales for our client to manages complete order-to-delivery process, coordinates across sales, logistics, and customers, and ensures accuracy, efficiency, and high customer satisfaction.

This role is based onsite in Singapore and reports to the Singapore business VP. Proficiency in spoken and written Chinese is required to effectively liaise with the VP and China HQ.

Responsibilities :

• Manage complex regional and international orders from quotation to delivery, ensuring 100% accuracy in order processing.
• Act as the primary liaison between the sales team, logistics, and customers, establishing smooth cross-department communication channels.
• Oversee the entire sales cycle, including issuing purchase orders, preparing invoices, and coordinating shipping logistics in accordance with Incoterms (International Commercial Terms).
• Maintain strong after-sales service standards, handling returns, complaints, and delivery issues with diplomacy and efficiency.
• Play a key role in reducing order processing time and improving customer satisfaction through systematic tracking and proactive follow-up.
• Contribute to inventory planning and coordination to ensure timely replenishment in line with sales demand.

Requirements :

Additional Information :

Tell employers what skills you have

CRM

Sales

Microsoft Office

Microsoft Excel

Inventory

Data Management

Selling

Attention to Detail

Pressure

Excel

Customer Satisfaction

Customer Service

Manufacturing

Shipping