IT Tech Support

Roles & Responsibilities

About Akkodis

Akkodis, is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With a shared passion for technology and talent, 50,000 engineers and digital experts deliver deep cross-sector expertise in 30 countries across North America, EMEA and APAC. Akkodis offers broad industry experience, and strong know-how in key technology sectors such as mobility, software & technology services, robotics, testing, simulations, data security, AI & data analytics. Akkodis is part of the Adecco Group. Akkodis is a commercial brand under which both AKKA and Modis entities operate.

We are seeking an experienced IT professional to manage and support the Singapore branch’s IT operations, with a strong focus on payments and regulatory compliance. This role involves :

• End-to-end IT support : Desktop support, server and network management, infrastructure maintenance, and troubleshooting in coordination with Head Office IT teams.
• Compliance & Governance : Ensure adherence to MAS regulations, internal policies, and IT standards.
• Operational Excellence : Maintain KRIs, KPIs, and SLAs; escalate and resolve issues to ensure smooth branch operations.
• Project & Audit Support : Assist in IT project coordination, audit remediation, and policy reviews.
• Technical Oversight : Manage data centers, DR sites, locally hosted systems, and support global market tools (e.g., Bloomberg, Reuters).

Qualifications

Diploma in IT / Computer Science

5–8 years in banking IT

Strong technical and regulatory knowledge

Excellent communication and teamwork skills

AWS certified

Tell employers what skills you have

Network Management

Akka

Bloomberg

Troubleshooting

Remediation

Operational Excellence

Regulatory Compliance

AWS

IT Operations

Compliance

Banking

Simulations

Project Coordination

Robotics

Teamwork Skills

Audit