Roles & Responsibilities
Responsibilities :
- Coordinating daily management operations
- Delivering superior food and beverage service and maximizing customer satisfaction
- Responding efficiently and accurately to restaurant customer complaints
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Able to work night shift
Requirements:
Proven work experience or similar roleProven customer service experience as a supervisorExtensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staffStrong leadership, motivational and people skillsAcute financial management skillsTell employers what skills you have
Negotiation
Management Skills
Leadership
Ingredients
Financial Management
Housekeeping
Inventory
Sanitation
Compliance
Customer Satisfaction
Customer Service
Scheduling
Timekeeping
Ability To Learn
Customer Service Experience