Roles & Responsibilities
The incumbent will be part of the Sales Support Team and will play a key role in supporting customers, sales operations, and technical-commercial processes across Singapore, Indonesia, and the Philippines.
Key Accountabilities
- Handle customer inquiries and evaluate application requirements.
- Develop customer proposals, including pump sizing, spare part matching, outsourcing accessories, costing, and pricing.
- Engage customers through phone and email to follow up on quotations and technical clarifications.
- Act as the single point of contact for technical and commercial clarifications with customers, contractors, resellers, and agents.
- Support the Sales Manager in tracking, analyzing, and reporting quotation activities; contribute to the monthly reporting process.
- Conduct contract reviews before order entry to ensure accuracy and compliance with customer requirements.
- Liaise with customers to resolve unclear specifications or requirements.
- Assist the Order Administration team with sales order creation, procurement, shipment coordination, and communication until delivery.
- Undergo training to eventually conduct product and application training sessions for end-users.
Qualifications
Diploma in any disciplineProficiency in MS Office 365 is essential, with strong working knowledge of MS Excel (pivot tables and lookup functions).Self-driven, motivatedTeam playerIf you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email : chloetan@recruitexpress.com.sg
Chloe Tan Hui Lin
CEI Registration No. : R1765524
Recruit Express Pte Ltd
EA99C4599
All information will be treated with strictest confidence. We regret that only short-listed applicants will be notifiedTell employers what skills you have
Sales
Microsoft Excel
Outsourcing
Interpersonal Skills
Inventory
Purchasing
Invoicing
Administration
Data Entry
MS Office
Procurement
Compliance
Sales Operations
Administrative Support
Excel
Team Player
Customer Service
Pricing
Shipping
Able To Work Independently