Service Sales Manager (Marine)

Roles & Responsibilities

Responsibilities :

• Develop and implement effective sales strategies for spare parts, LTSA agreements, and field service offerings.
• Build and sustain long-term relationships with shipowners, operators, and shipyards.
• Identify customer requirements and provide customized technical and commercial solutions.
• Work closely with internal teams to ensure smooth coordination, timely parts delivery, and successful service completion.
• Manage and oversee field service activities including drydock repairs, equipment overhauls, and system upgrades.
• Negotiate and finalize contracts to achieve profitable and sustainable business growth.
• Analyze market trends, monitor competitor movements, and evaluate customer satisfaction to drive continuous improvement.

Requirements :

Tell employers what skills you have

Negotiation

Coaching

Excellent Communication Skills

Mentoring

Field Service

IT Service Management

Microsoft Excel

Service Management

Wealth

Customer Satisfaction

ITIL

Customer Service

Decision Making

Service Delivery