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Network Technician - (SS-FNW240507 002 / 01)

Network Technician - (SS-FNW240507 002 / 01)

Xcellink Pte LtdSingapore, North West, SG
30+ days ago
Salary
SGD 1,800.00–SGD 2,100.00 monthly
Job type
  • Quick Apply
Job description

You will be part of a team in a security firm specializing in supplying the latest security surveillance systems to the Asia Pacific region. Our client has gained a remarkable reputation for their high-performance equipment and comprehensive after-sales technical services.

As a  Network Technician , you will be responsible for the following : -

  • Be a part of Network Maintenance standby duty rotation that is assigned by the Team Lead.
  • Achieve the Service Level Agreement (SLAs) set for resolving single faulty cases. Meet these SLAs to maintain high level service quality.
  • Provide 1st Level on-site Network Support to end-users.
  • Attend to daily customers' issues reported when not on standby.
  • Perform routine tasks to ensure the network's stability and prevent potential issues.
  • Identify and resolve issues related to network.
  • Manage the allocation of Media Access Control (MAC) and Internet Protocol (IP) addresses to devices on the network.
  • Responsible for the patch management of network systems and devices to ensure security and optimal performance.

Requirements

  • Minimum Higher Nitec or Nitec with Module in IT and has fundamental knowledge in Network.
  • Capable to understanding and implement procedures and instructions given in operations manual.
  • A strong team player with the ability to collaborate and willingness to support others.
  • Have strong communications skills and ability to resolve issues or inquiries effectively.
  • Able to work rotational shifts :  1st Shift (08 : 00 - 20 : 00 hours) & 2nd Shift (20 : 00 - 08 : 00 hours).
  • Successful applicants for this position should be ready to work primarily at Woodlands Checkpoint. However, they may also be assigned to work at Tuas checkpoint in the future on a rotational basis.

    • Benefits

  • You will be trained to install, monitor, and troubleshoot network equipment.
  • Shift Allowance
  • Performance Bonus