Roles & Responsibilities
Jobs Roles :
- Responsible for the handling of all guest-related matters.
- Greet guests, coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
- Oversee the flow of guests in and out of the Restaurant.
- Handle restaurant phone calls, emails and online reservations from the guests, in a prompt and respectful manner.
- Maintain good relations with guests and manage reception area.
- Work together with other guest relation executives to promote restaurant.
Job Requirements :
Excellent customer service skills.Proficient in English language.A good team-player.Able to work shift, weekends and public holidays.Working knowledge of various computer software programs including, but not limited to, Word-processing, spreadsheets, and email.Strong sense of responsibility and a professional presentation1 - 2 years’ of experience in F&B industry will be an added advantage.Benefits :
$500 sign on bonus upon confirmationAttractive salary package and career opportunity awaits!Several incentives available upon confirmationMeal Allowances providedTell employers what skills you have
Customer Service Skills
Communication
Restaurants
Interpersonal Skills
Hospitality Industry
Good Communication Skills
Attention to Detail
Customer orientated
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Restaurant Operation
Hospitality
Customer Service Experience