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Customer Support (Airfreight) - D17 Loyang, Changi, SG

GLOBAL AIRFREIGHT INTERNATIONAL PTE. LTD.D17 Loyang, Changi, SG

3 days ago

Job description

Roles & Responsibilities

Specific Job Role / Scope :

Assigned to Business Development Manager as their Sales Support
To work closely with new prospects and customer on airfreight, seafreight, road freight trucking and 3rd party freight enquries.
To source rates with airlines & overseas agents and overseas local handling charges.
To handling daily shipping co-ordination of AIR / SEA / road freight trucking / 3rd party shipment.
To liaise with varios parties when handling shipment (e.g. export / import dept. overseas agents).
To handling daily billing advise, recoveries , and circulation of form etc

Responsibilities and Duties :

RFQ for assigned target accounts.

Daily shipping coordination of shipment

Administrative support - preparation report, filing, circulation, letter of appointment, etc)

Coordidation with varios internal department, such as operations, finance ensure that customer's requirement are met.

Advise billing instruction for shipment.

Ensure profesional sales services are provided to customers with objectives of Delighting the customer.

Secondary Responsibilities :

Maintain contact with airlines, trade, industry and government bodies to keep abreast of information.

To undertake new projects / assignments given.

To represent Sales dept in various taskforce / committee, w.g. Newsletter, Work Improvement.

Generate monthly summary report for customers.

To submit monthly report.

Job Requirement

Team player and independent

Ability to manage multiple tasks efficiently

Excel skills will be an advantage

at least 1 year experience in Logistics.

Tell employers what skills you have

Excellent Communication Skills

Account Management

Microsoft Office

Customer Support

Freight Forwarding

Billing

providing quotations

Time Management

Administrative Support

Shipping

Facilities Management

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D17 Loyang Changi • D17 Loyang, Changi, SG

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