Field Support Engineer - ALPHAWAVE TECHNOLOGY (S) PTE LTD

Roles & Responsibilities

JOB OVERVIEW

We are looking for a Field Support Engineer who is passionate and responsible to join our Car Park Technical Support team. The candidate should be someone who enjoys challenges, hands-on work and problem-solving. We identify and nurture "best-fit candidates" that are we believe can grow alongside the company.

DUTIES & RESPONSIBLITIES

• To upkeep and perform Preventative Maintenance of security and parking equipment, and day-today troubleshooting and corrective maintenance at various car park sites.
• Promptly submit and write Service Reports and Maintenance Checklists after each session to ensure the next team can follow-up on next-steps in a timely manner.
• Assist in resolving technical issues with customers, contractors and vendors.
• Able to provide necessary training to teammates and end-users.
• Assist in project implementation and enhancement work of security and car park systems including installation and commissioning.
• Work closely with the Technical Support and Customer Support team both onsite and remotely.
• Assist with stock management.

QUALIFICATIONS AND REQUIREMENTS

Willing to work on rotational standby duties

Tell employers what skills you have

Field Service

Troubleshooting

Hardware

Customer Support

VMware

CCTV

Driving License

Windows

Presentation Skills

Customer Satisfaction

Electronics

Commissioning

Service Delivery

Technical Support