F & B SUPERVISOR

Roles & Responsibilities

Job Description & Requirements

• Assist in overseeing day-to-day operations to deliver a high level of service for our guests consistently
• Monitor and ensure the quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company’s standards
• Carry out regular checks of all areas of the outlet to ensure cleanliness and tidiness at all times and the functionality of all facilities.
• Welcome and acknowledge all guests according to standards.
• Ensure proper festive decorations and food are displayed in order.
• Provide food and drink recommendations to guests.
• Handle administration duties include stock ordering, staff roster, billing, daily report and duty assignments
• Resolve personnel problems, hire new staff, and evaluate staff performance
• Undertake a busy and fast-paced role with varied duties
• Handle and resolve issues or complaints in a professional manner
• Any other appropriate duties and responsibility as assigned by the Management
• Available to work on-call, shifts, after hours, over weekends, and on holidays.

Tell employers what skills you have

Leadership

Able To Multitask

Quality Control

Team Lead

Presentation Skills

Customer Satisfaction

Customer Service

Timekeeping

Food Service

Business Requirements