Technical Solutions Consultant, Performance

Team Introduction

As Monetization Product Operations (MPO) our goal is to help businesses have seamless experiences with our advertising solutions, by designing and scaling processes to resolve technical issues within our product. We're a global team with regional hubs in Singapore, China, Israel, London and multiple locations in the US, and we're expanding to more hubs. TikTok seeks experienced Advertising / Marketing technology consultants to support TikTok's top advertisers. This role involves close collaboration with in-market Sales and regional product marketing teams, while working directly with advertisers to guide the implementaiton of our Performance and Ad Measurement solutions. Ability to self-motivate, prioritise and influence partners are key skills. Candidates will be working with various technologies and are expected to have hands-on experience implementing technology solutions for fortune 500 companies. Responsibilities : - Lead customer product integration and technical enablement efforts (., Pixel, Catalog, SDK), ensuring seamless product launches that meet business objectives and reduce the client’s overall Time to Value. - Foster product adoption by identifying opportunities from both technical and market perspectives, gathering customer feedback to provide actionable insights to the product team, and actively supporting product improvement. - Partner with Sales to understand client's targets and KPIs and lead deep-dives into their existing performance results - Deliver best-practice recommendations to clients across Signals and Account Performance, supporting Sales in driving their implementation with Advertisers - Oversee both project execution and business outcomes, coordinating cross-functional teams to ensure timely and successful delivery. - Stay informed on industry trends and developments, establishing yourself as a thought leader across clients and cross-functional teams.

Minimum Qualifications : - Bachelor's degree in computer or data science, similar technical field of study or equivalent practical experience - 5+ years of digital and / or mobile advertising background with an understanding of advertiser measurement technology. - Proven customer-facing experience in a technical consulting capacity, being able to translate technical concepts to non-technical audiences. - Demonstrated experience partnering with Sales and Product teams to drive product adoption across key client accounts. - Experience in analyzing and optimizing campaign advertising performance using technical solutions and best practices. Preferred Qualifications : - Front-end development background and / or mobile development experience - Experience working with or implementing mobile SDKs (iOS and Android), server-side technologies, APIs - Prior experience working with Mobile & Web analytical tools (Google Analytics, Firebase, Appsflyer etc)