Senior Project Manager

Roles & Responsibilities

We are representing our client in the global technology and engineering space to look for an experienced Senior Project Manager to join them. You will lead the delivery for large scale projects. This entails implementing organization strategies through the effective direction and management of resources, while being accountable for the business strategies, functional or operational areas, processes or programs.

Responsibilities

• Project Management and Delivery : Ensure smooth delivery / execution of projects, manage customer escalations, prevent projects from remaining in a RED state for more than 2 weeks by developing strategies to turn red accounts to amber / green
• Financial Performance : Achieve revenue, margin, and booking targets, create plans to build, manage, and burn backlog, accurately forecast monthly and quarterly project-level revenue and margins
• Customer Relationship Management : Drive strategies to upsell CD services to existing customers, assist sales in new deals by presenting CD value propositions, ensure customer satisfaction during the project period, actively participate in Project Steering meetings
• Resource Planning and Management : Ensure the availability of resources / capacity and skills / expertise for projects, collaborate with the Head (Software) to hire or redirect additional resources when necessary
• Operational Compliance : Adhere to operational processes such as timesheets, expenses, and project reporting, ensure teams fully understand organizational, regional, and product-level goals and strategies
• Deal and Contract Management : Ensure proper deal estimations considering functional requirements, project risks, and resource needs, safeguard contracts during the sales process, SOW, and CRs
• Leadership and Collaboration : Provide leadership to local teams, act as an interface between local teams, CD management, and other local functions such as Admin, HR, IT, work effectively with the Head (Software) to drive strategies, initiatives, and operational metrics / KPIs
• Communication and Strategy : Communicate goals and strategies to CD teams

Requirements

Tell employers what skills you have

Negotiation

Leadership

Construction

Quality Assurance

Contract Management

Agile

Customer Relationship Management

Sales Process

Strategy

Compliance

Project Management

Customer Satisfaction

Project Delivery