Key Roles and Responsibilities
Programme Management
- Process and manage enrolled learners' full journey under WSQ / Non-WSQ programmes
- Managing assigned course portfolio encompassing individual and corporate enrolments
- Assist in the coordination of administrative matters for inbound / outbound programmes
- Prepare materials and conduct Learner Orientation for new intakes
- Liaise with Sales Department to facilitation the enrolment process
- Setting up of Student Management System (AIMS) & Training Partner Gateway (TPG) to ensure prompt commencement of scheduled intakes
Grant Management
Process and validate enrolled learners' grant applications in accordance with respective Government Agency's funding criteriaMonitor and track status of allocated grants to ensure timely intervention is carried out where necessaryData Management
Prompt and timely updating of AIMS recordsMaintain and update learner's status in AIMS and Course Tracking Report (enrolment, defer, withdrawal, graduated, funding status etc)Track and monitor Learners' evaluation survey, prepare report for Manager / HOD for analysis and intervention plans where necessaryAdult Educator Administration
Conduct briefing for Adult Educator to ensure course(s) assigned are delivered promptlyExamination Management
Coordinate with Enterprise & Learning Solutions Department on examination arrangement and implementationConduct validation of examination results for Manager / HOD approval prior to official release of resultsAd-hoc Assignments
Proactiveness in suggestions or improvement ideas for operational effectiveness and efficiencyAssist the Manager / HOD in ad-hoc assignmentsQualifications, Knowledge And Experience
Possess at least a Diploma or equivalent, in any field.Preferably with at least 2 years of relevant experience in the PEI, Adult Training and Education industry.Familiar with CPE and SSG policies and guidelines.Meticulous, strong problem-solving and time-management skillsGood interpersonal skills and able to engage and communicate with internal and external stakeholdersHighly adaptable, able to work independently and multi-task in a dynamic environment as well as function as a team playerProficient in the use of Microsoft Word, Excel and PowerPoint