Talent.com

Jobs in Singapore

Last updated: 3 days ago
UNIFIED CUSTOMER SERVICE MANAGER, EUROPE (in Milan)

UNIFIED CUSTOMER SERVICE MANAGER, EUROPE (in Milan)

Group-IBSingapore
UNIFIED CUSTOMER SERVICE MANAGER, EUROPE (in Milan).The Unified Customer Service Manager is responsible for planning project activities, customer support and training, and monitoring the quality of...Show moreLast updated: 30+ days ago
Digital News Associate Editor, APAC (Fixed Term Contract)

Digital News Associate Editor, APAC (Fixed Term Contract)

NBCUniversalSingapore, Singapore, SG
CNBC Digital is looking to hire an Associate Editor on the APAC team, based in Singapore under a Fixed-Term Contract for 12 months. In this role, you will collaborate with CNBC’s digital news team d...Show moreLast updated: 24 days ago
Customer Service Representative

Customer Service Representative

Bureau Veritas GroupSingapore, SG
Work with internal / external customers and the operations teams to retrieve and compile responses and / or resolve enquiries for customers in an efficient manner and within Company policies and perf...Show moreLast updated: 30+ days ago
Looking for Vietnamese freelancers for our Medical\ / Biochemical Patent Projects

Looking for Vietnamese freelancers for our Medical\ / Biochemical Patent Projects

ProZ.comSingapore
Looking for Vietnamese freelancers for our Medical / Biochemical Patent Projects.Job posted at : Jan , 5 : GMT (GMT : Jan , 5 : ). Translation / editing / proofing job.We are looking for qualified English to...Show moreLast updated: 30+ days ago
Franchise Development Manager

Franchise Development Manager

Dairy QueenSingapore, SG
Since 1940, Dairy Queen has been one of the world’s best known and loved brands.Based in Minneapolis, MN, International Dairy Queen Inc. IDQ), is the parent company of American Dairy Queen Corporati...Show moreLast updated: 12 days ago
Senior Architecture Advisor- Financial Services Industry

Senior Architecture Advisor- Financial Services Industry

SAPSingapore, SG
At SAP, we enable you to bring out your best.Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for...Show moreLast updated: 30+ days ago
Senior Customer Success Manager, APAC

Senior Customer Success Manager, APAC

Control RisksSingapore, Central Singapore, SG
Quick Apply
Join the world’s only threat and risk intelligence business integrating leading-edge AI technology with human expertise in a SaaS-based solution. Founded on the premise of “delivering critical insig...Show moreLast updated: 13 days ago
  • Promoted
Senior / Assistant Manager (Ambulatory Ops)(7729) - AlexandraHospital

Senior / Assistant Manager (Ambulatory Ops)(7729) - AlexandraHospital

National University Health System Pte. Ltd.Singapore
Assist Clinical HOD(s) andinternal / external key stakeholders to plan, develop and implementnew care models and clinical services in respective clinicalprogramme(s) / department(s).Support theoperati...Show moreLast updated: 13 days ago
Chief Operations Specialist

Chief Operations Specialist

SMRT Corporation LtdSingapore, SG
SMRT Circle Line (CCL) has been operational for over 12 years since 28 May 2009.It is a true-blue OMS Operations-Maintenance-Service MRT Line. The Focal Line of the Land Transport Master Plan, CCL c...Show moreLast updated: 30+ days ago
AVP / VP, Total Portfolio Investment Services

AVP / VP, Total Portfolio Investment Services

GIC Private LimitedSingapore, SG
GIC is one of the world’s largest sovereign wealth funds.With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and busine...Show moreLast updated: 3 days ago
Finance Assistant (AP)

Finance Assistant (AP)

TSTAR Recruit Pte LtdSingapore, Singapore
SGD 2,600.00 monthly
Full-time
Quick Apply
Our esteemed client, an established MNC, is searching for a .Verify purchase orders against invoices and accurately input data into the enterprise resource planning (ERP) system.Process paymen...Show moreLast updated: 30+ days ago
Visual Designer

Visual Designer

HeliusSingapore, SG
Collaborate with the product team to define the visual design requirements and goals for each project.Create wireframes, mockups, prototypes, and final designs using design software and tools.Apply...Show moreLast updated: 30+ days ago
Senior FP&A Analyst (Healthcare, EAST) #HAL

Senior FP&A Analyst (Healthcare, EAST) #HAL

Recruit ExpressSingapore, Singapore
Responsible for the entire financial reporting, forecasting, and budgeting process of the assigned business unit & / or corporate function. Work closely with the Finance Operations to ensure quality a...Show moreLast updated: 30+ days ago
  • Promoted
Senior Scientist (Cryogenic Mixed-Signal IC Design forQuantum Technologies), SRTT- Q.InC

Senior Scientist (Cryogenic Mixed-Signal IC Design forQuantum Technologies), SRTT- Q.InC

A •star Research EntitiesSingapore
We are seeking a highlymotivated and innovative Scientist to join our team working on thedevelopment of cryogenic integrated circuits (ICs) for quantumcomputing and other low-temperature applicatio...Show moreLast updated: 25 days ago
Locum Paediatric Speech Therapist

Locum Paediatric Speech Therapist

MindChampsSingapore
Assess and provide individualized Occupational Therapy intervention for children with a wide range of developmental challenges (eg. Conduct group Occupational Therapy classes if required (eg.Establi...Show moreLast updated: 30+ days ago
VP, Relationship Management, Enterprise Banking, Group Wholesale Banking

VP, Relationship Management, Enterprise Banking, Group Wholesale Banking

United Overseas BankSingapore , Singapore, Singapore
VP, Relationship Management, Enterprise Banking, Group Wholesale Banking.Posting Date : 16-May-2023 Location : .Singapore (City Area), Singapore, Singapore, 048624. Company : United Overseas Bank Ltd.Un...Show moreLast updated: 30+ days ago
Remote Project Management Intern – Shoppeal Tech Pvt. Ltd

Remote Project Management Intern – Shoppeal Tech Pvt. Ltd

JobspaddySingapore
Remote
Internship
OPC) is a startup that provides IT services and career-relevant training for students.Sudhanshu Singh (CEO at Shoppeal tech), Shoppeal Tech has been recognized by Silicon India Startup City as one ...Show moreLast updated: 30+ days ago
Integrated Advertising And SEO Specialist

Integrated Advertising And SEO Specialist

FastLaneRecruitSingapore, Singapore
Remote
Full-time
Quick Apply
We are a fast-growing consultancy start-up with a dynamic creative consultancy division.Our mission is to empower businesses to achieve sustainable growth through innovative strategies, data-driven...Show moreLast updated: 30+ days ago
  • Promoted
Research Fellow (AI-Enhanced Design)

Research Fellow (AI-Enhanced Design)

NTU (Nanyang Technology University- MainOffice-HR)Singapore
The School of Mechanical & Aerospace Engineering (MAE) isa robust, dynamic and multi-disciplinary international researchcommunity comprising of world-class scientists and bright students.MAE prides...Show moreLast updated: 24 days ago
Senior Desktop Engineer

Senior Desktop Engineer

U3Singapore, Singapore
Code optimization to improve scalability, reliability, security and performance of web applications.Collaborate with product design, product management, and software development teams to ensure a w...Show moreLast updated: 30+ days ago
This job offer is not available in your country.
UNIFIED CUSTOMER SERVICE MANAGER, EUROPE (in Milan)

UNIFIED CUSTOMER SERVICE MANAGER, EUROPE (in Milan)

Group-IBSingapore
30+ days ago
Job description

UNIFIED CUSTOMER SERVICE MANAGER, EUROPE (in Milan)

ABOUT THE ROLE :

The Unified Customer Service Manager is responsible for planning project activities, customer support and training, and monitoring the quality of customer support with respect to the company's internal service standard throughout the project life cycle, including prioritising the product and customer requirements, defining the product concept for the customer and working closely with analysts and product business managers to ensure customer success goals are achieved.

TASKS TO SOLVE :

  • Customer onboarding through initial briefing, systematic training and interim meetings
  • Developing, regular adjustments and subsequent execution of the project work plan with the customer
  • Regular communication with the customer and the project team, following up and adjusting the organisation of the workflow in the production department
  • Proactive identification of any problems with the customer and project activities to minimise negativity and build customer loyalty / satisfaction
  • Timely notification and holding concise discussions with the customer about new trends, features and interesting facts related to project activities
  • Providing regular spot support to the client in non-standard enquiries and dealing with incidents of varying levels of complexity
  • Preparing materials and executing project safeguarding activities
  • Carrying out local / global customer satisfaction surveys
  • Keeping project databases up to date, including work in planning, project management, and helpdesk systems
  • Working on developing and upgrading internal business processes

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS :

  • Basic understanding of networking technologies (TCP / IP, DNS).
  • Basics of Cyber Threat Intelligence or Digital Risk Protection class information security systems
  • Ability to maintain reports, analyse information, find patterns and identify points of impact
  • Experienced in the position of client / account / pre-sales account manager in a B2B market.
  • Strong communication skills, with an ability to communicate clearly with customers, colleagues and partners.
  • Experienced in managing internal customer experience development projects (collecting, organising feedback, working with the Customer Journey Map).
  • English and Italian languages skills at C1 or higher level (including a background in technical English and Italian).
  • Strong presentation and public speaking skills.
  • Skilled in service-desk systems interaction.