Address customer concerns and provide accurate information about products and services. Prepare reports on customer service activities, trends, and performance metrics. Respond promptly to customer inquiries through phone, email, chat, and social media. Building and keeping a good rapport with custo...
We are seeking a dedicated Administrator & Customer Service Representative to join our team at Arise Services PTE LTD. Reply to customers' enquiries on course information/customer complaints, and feedback to the Stakeholders. Make accurate customer and sales data entry into the system. Excellent...
Process customer orders using SAP system. Coordinate the preparation of shipping documentation to customers. Handle customer request for samples. Work with Trade Compliance/Foreign Trade organizations to manage the Customer Profile(s)/End Use Certificate/Trade Restriction Covenant. ...
We are seeking a dedicated and customer-oriented individual to join our team as a Client Representative Executive. Manage daily orders, meet service level standards, and resolve service issues. Strong communication and customer service skills. Our client specializes in e-waste recycling and IT asset...
Customer Service Representatives. Customer Service Representatives. At least with 1 year of experience as Customer Service Rep/Officer in Call Centre/Contact Centre environment, open to all industries. Prior customer service experience is a plus. ...
Attend to customer inquiries and improve service procedures. Provide feedback to management to enhance products and services. Proactively identify opportunities for process improvement to enhance overall customer satisfaction. Maintain records of customer interactions and resolutions. ...
As a Customer Service Representative, you will be responsible for handling inbound customer queries, providing exceptional service, and resolving customer concerns promptly and accurately. We are seeking a customer-focused individual to join our team as a Customer Service Representative for Commerci...
In this role, you will be the bridge between our customers and the company, ensuring a positive customer experience, supporting marketing efforts, and assisting the sales department to drive business growth. Work under a duty roster to ensure customer service availability during operational hours. L...
Identify and address potential issues that may arise in the sales order to delivery process and customer service. Identify and resolve possible issues that may arise during the sales order to delivery process and in customer service. Diploma/Degree in Customer Service, Food Technology, Logistics or ...
The ideal candidate will be responsible for handling customer inquiries, scheduling service appointments, and providing exceptional customer service. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. Perform active calling to customers to remind them of up...
Process customer orders using SAP system. Coordinate the preparation of shipping documentation to customers. Attend to customer complaints. Handle customer request for samples. ...
Provide feedback on technical, service quality, and commercial concerns raised by customers to the Key Account Manager, Customer Service Team Lead, and relevant business departments. Coordinate and track service orders, providing support to customers, Customer Coordinators, and Account Managers. Act...
Process customer orders using SAP system. Coordinate the preparation of shipping documentation to customers. Handle customer request for samples. Work with Trade Compliance/Foreign Trade organizations to manage the Customer Profile(s)/End Use Certificate/Trade Restriction Covenant. ...
TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. You’ll help us deliver excellent service to our partner brands by performing these tasks:. Exposure to strong custom...
Answer to phone enquiries / web enquiries.To take down client’s removal details.To set up survey appointments for sales department.To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal.To ensure with the clients...
Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures. Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarif...
Internal advocate for US and International customers with special attention to customer’s business critical issues. Advocate on behalf of customers and sales team to bring projects back to track and communicate business impact to customer. Customer advocate in operational S&OP meetings. Issue interc...
The accurate and timely entry of all intercompany orders between Singapore and Malaysia for the interim time when Malaysia moves to Cloud and Singapore moves to Cloud.Strong knowledge of Microsoft Office applications (Word, Outlook and Excel).Aptitude for understanding a wide variety of part numbers...
Oversee CSR and SA team to ensure AOG support, order fulfilment towards customers' service for satisfaction. Responsible for daily customer support and service for purpose of MRO sales related matters to meet the Sales Repair target plan including account management, preparation of proposal, quoting...
Provide feedback on technical, service quality, and commercial concerns raised by customers to the Key Account Manager, Customer Service Team Lead, and relevant business departments. Coordinate and track service orders, providing support to customers, Customer Coordinators, and Account Managers. Act...
You’ll help us deliver excellent service to our partner brands by performing these tasks:. Exposure to strong customer-orientated environment is an added advantage. ...
We are hiring a Customer Service Agent to manage customer queries and complaints. Prior experience working in call centers or as an at-home customer service agent. To do well in this role, you need to be able to remain calm when customers are frustrated and well versed with computers and Microsoft O...
This role is part of the South East Asia & Taiwan Customer Care team and you will report to the Supervisor Customer Care of a division. You will drive ownership and responsibility for the day-to-day order fulfilment tasks and provide Excellent Services to our Customers and Channel Partners. You are ...
Identify and address potential issues that may arise in the sales order to delivery process and customer service. Identify and resolve possible issues that may arise during the sales order to delivery process and in customer service. Diploma/Degree in Customer Service, Food Technology, Logistics or ...
Build and maintain strong relationships with customers by delivering exceptional service and demonstrating professionalism, and integrity. Prior experience in customer service or insurance-related roles is preferred. Excellent customer service phone etiquette. Customer Services & Claims | Profession...