Diploma with 2 years working experience ascustomer service in B2B environment in anadvantage. Coordinate andliaise with clients on their enquires on the products, services andorder status. Build and maintain strong rapportwith clients to ensure customer satisfaction. ...
Showroom Customer Service Representative. Minimum 1 – 2 years of experience in Customer Service / Administrative or Showroom Management ideally in the interior design or home décor industry will be advantageous. Welcome and greet all guests upon arrival at the showroom, offering a warm, professional...
Deliver quality service to customers and refer potential customers to Managers. Provide sales and service assistance for customer. Ensure that all service queries are resolved timely. Assist in meeting overall branch sales and service goals. ...
Perform monitoring activities using tools provided as well as reviews of transactions flagged out .Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.Ensure proper documentation, notification, escalation, tracking and follow u...
Proven experience in customer service and client relationship management. Implement risk management to ensure service efficiency. Provide prompt after-sales support, addressing customer inquiries and concerns. Conduct client visits to monitor service quality and assess client needs. ...
Provide prompt and accurate responses to client queries regarding products, services, and order status. Proactively identify potential issues and take action to mitigate them before they impact the customer experience. ...
Address customer concerns and provide accurate information about products and services. Prepare reports on customer service activities, trends, and performance metrics. Respond promptly to customer inquiries through phone, email, chat, and social media. Building and keeping a good rapport with custo...
We are seeking a dedicated and enthusiastic Groceries Customer Service Representative to join our team. Your primary focus will be on providing exceptional service and resolving any issues related to customer orders while working with on-ground operations team. Document customer interactions and fee...
Document customer interactions and feedback to improve service quality. Previous experience in customer service, preferably in retail or grocery sectors. Assist customers with placing and modifying grocery orders via phone, email, or chat. Respond promptly to customer inquiries regarding product ava...
An MNC focusing in the manufacturing of medical devices is currently looking out for Customer Service Representatives (1 year contract). This position is responsible for frontline Customer Service activity, directly engaging with customers’ purchasing and logistics teams. Attend to Customer Service ...
Perform monitoring activities using tools provided as well as reviews of transactions flagged out .Ensure that all tasks are completed/submitted in accordance to Standard Operating Procedures within the agreed timelines/SLA.Ensure proper documentation, notification, escalation, tracking and follow u...
Suggest solutions for operational interruptions and escalate to the Customer Service Manager when needed. Create and validate customer orders in SAP, ensuring all necessary checks are completed. Process customer payments, including invoices, credit notes, and debit notes. Maintain customer relations...
Document customer interactions and feedback to enhance service quality. Prior experience in customer service, preferably within retail or grocery. Assist customers in placing and modifying grocery orders through phone, email, or chat. Address customer complaints and resolve issues promptly and profe...
Co-ordinate between customers and transporters, warehouse etc. Liaise with overseas agents and customers to ensure smooth shipment. ...
As a Customer Service Representative, you will be responsible for handling inbound customer queries, providing exceptional service, and resolving customer concerns promptly and accurately. We are seeking a customer-focused individual to join our team as a Customer Service Representative for Commerci...
Position Title: Customer Financial Service Representative (Job ID: 19356). Customer Financial Service Representative. Customer Financial Service Representative (Job ID: 19356). Experience of customer service or other admins will be advantage. ...
Customer Service and Order Processing (Malaysia-Johor Bahru + Partial Penang/New Zealand/Australia). Attending to customers enquiries for stock availability, Lot# and expiry dates, anticipated lead time before customers load their official PO to us. Contact point for customers special request (add-o...
Handles all routine leads to meet customer needs within target response time. ...
Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures. Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarif...
Customer Service Representative/Lead Facilitator. As a customer service representative / lead facilitator at We Are Working, you would help us locate and support either of the following groups: 1) civilians that have been injured, or the families of individuals killed, while working for U. If you ha...
We are looking to welcome a Customer Service Representative to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. Take ownership ...
Answer calls through system with headsets, write down enquiries in system, assist customers over the phone, write in system things advised. ...
Customer Service Representative/Lead Facilitator. As a customer service representative / lead facilitator at We Are Working, you would help us locate and support either of the following groups: 1) civilians that have been injured, or the families of individuals killed, while working for U. If you ha...
This role is part of the South East Asia & Taiwan Customer Care team and you will report to the Supervisor Customer Care of a division. You will drive ownership and responsibility for the day-to-day order fulfilment tasks and provide Excellent Services to our Customers and Channel Partners. You are ...
We are hiring a Customer Service Agent to manage customer queries and complaints. Prior experience working in call centers or as an at-home customer service agent. To do well in this role, you need to be able to remain calm when customers are frustrated and well versed with computers and Microsoft O...