Call Centre Associate

Job Scope :

Respond promptly and professionally to customer inquiries

via phone and email

Aim to achieve first-call

resolution; where necessary, work closely with internal teams such

as Operations, Technical Support, or Sales to resolve issues

efficiently

Keep customers updated on the

status of their queries or complaints until resolution

Accurately document all customer interactions, inquiries,

feedback, and follow-up actions in the CRM or ticketing

system

Monitor and identify recurring issues

or trends and escalate them to the Team Lead or Manager for

analysis and process improvement

Support

additional duties or special projects to contribute to team

objectives

Ensure adherence to company

policies and maintain compliance with all relevant regulatory

requirements in customer service

delivery

Job

Requirements : Minimum

GCE N / O Level or

equivalent

How to

Apply :

Interested applicants,

kindly furnish us with your detailed resume in MS Words format and

click " Apply Now"

button

• We regret to inform

only shortlisted candidates will be notified. Applicants who do not

possess necessary experience or qualification will still be

considered on individual merits and may be contacted for other

opportunities.

" JOBSTUDIO WILL NOT SOLICT ANY

MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST

YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF

SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR

OFFICE DIRECTLY AT 64221390

FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM

SCAMS."

JOBSTUDIO PTE LTD

EA

License No : 10C4754

EA Personnel : Hoh Mei

Ling

EA Personnel Reg No : R21103150