After Sales Account Manager

Roles & Responsibilities

• Build and maintain strong relationships with key customers
• Coordinate with Account Managers, Sales, and Service Teams to align on post-sales expectations and ensure all required information is provided
• Conduct regular account reviews with end-users and drive post-sales revenue growth
• Manage service delivery for clients locally and regionally
• Develop and implement customer service policies, procedures, and standards
• Proactively understand client needs and deliver solutions to meet them
• Support the growth of existing accounts and contribute to new business opportunities
• Review and manage customer service contracts and service level standards
• Address customer complaints and work with teams to ensure timely resolution
• Collaborate with management to execute customer-focused growth strategies
• Any other adhoc duties as assigned

Requirements :

How to apply :

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel : Teo Kai Xin, Joey

EA Reg ID : R23114229

EA Licence No. : 19C9603

Tell employers what skills you have

Managed Services

Growth Strategies

Microsoft Office

Customer Loyalty

Selling

Service Level

Customerfocused

Revenue Growth

Customer Satisfaction

Customer Service

People Management

Service Delivery