Field Service Engineer (Singapore – Asia )

Position overview

You will join a Team of 5 peoples including 2 Field Service Engineers to provide customer service and support.

With responsibility and autonomy you will, provide installation and commissioning of equipment and maintenance independently, identify technical problems and analyze through remote or on-site activity at various customer locations throughout the South-East Asia and Australia, New-Zealand, Japan, China.

This position entails at least 60 to 80% of travel.

Roles & Responsibilities :

• Installation and commissioning of new equipment at customer’s facility
• Provide on-site technical support and troubleshooting in case of machine breakdown
• Perform maintenance by performing diagnostic and preventive visits
• Conduct customer and end-user on-site training
• Installation and commissioning of equipment upgrade / retrofit.
• Provide service reports where applicable.
• Perform all work in compliance with safety standards and guidelines
• Providing recommendation to improve equipment, service and customer satisfaction by a positive relationship establishment.

Qualifications requirements

Required skills

Benefits and perks