Talent.com
This job offer is not available in your country.
Customer Service Officer #73805 - Islandwide, SG

Customer Service Officer #73805 - Islandwide, SG

ANRADUS PTE. LTD.Islandwide, SG
2 days ago
Job description

Roles & Responsibilities

Job Description

  • Industry / Organization Type : Manufacturing (Home Appliances)
  • Position Title : Customer Service Officer (Call Centre)
  • Working Location : Ubi
  • Working Hours : 5 days (Mon – Fri, 830am – 530pm)
  • Salary Package : Basic salary up to $3,300 + Variable Bonus
  • Duration : Permanent Role

Key Responsibilities

  • Provide excellent customer support for calls and walk-ins, promoting products and spare parts.
  • Schedule daily services and repairs for technicians.
  • Collect service fees, track unpaid bills, and follow up on payments.
  • Update service records with customer service systems and prepare Quality Claims Reports (QCR).
  • Monitor parts and products under QCR until the replacement part arrives.
  • Follow up with Quality Assurance (QA) on any service-related quality issues.
  • Organize Customer Service Department files and records.
  • Maintain showroom neatness and a cozy atmosphere.
  • Advise customers on product ranges, service fees, and promotions.
  • Maintain high service standards and achieve set Key Performance Indicators (KPIs).
  • APPLY NOW!!!

  • Minimum NITEC in any field or equivalent.
  • 1-2 years of experience in customer service or a call centre.
  • Good interpersonal and communication skills.
  • Kindly apply through ANY of the following methods :

  • Submit your application by clicking the APPLY button;
  • Email your resume to Job@anradus.com.sg . Please indicate #73805 on the email subject.
  • Anradus Application Policy : We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days . If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

    Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No. : R2093131

    Tell employers what skills you have

    Microsoft Office

    Microsoft Excel

    Quality Assurance

    Customer Support

    Interpersonal Skills

    Good Communication Skills

    Freight

    Communication Skills

    Customer Satisfaction

    Team Player

    Microsoft Word

    Customer Service

    Job Search

    Manufacturing

    Shipping

    Customer Service Experience

    Create a job alert for this search

    Customer Service Officer • Islandwide, SG

    Related jobs
    • Promoted
    Remote - Client Service Representative (Customer Services)

    Remote - Client Service Representative (Customer Services)

    The Credit Pros IntlKulai, Johor, Malaysia
    Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY : .Unlock Your Potential in the Thriving Credit Industry!.Are you ready to take your career to new heights? At The Credit Pros, we believe...Show moreLast updated: 1 day ago
    • Promoted
    Bilingual Customer Support Specialist

    Bilingual Customer Support Specialist

    DataAnnotationKulai, Johor, Malaysia
    We are looking for a Bilingual Customer Support Specialist to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improv...Show moreLast updated: 19 days ago
    • Promoted
    Customer Service Representative - Mandarin (Work from Home)

    Customer Service Representative - Mandarin (Work from Home)

    TPKulai, Johor, Malaysia
    We are seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives (Mandarin-speaking) WORK FROM HOME. In this role, you will be the first point of con...Show moreLast updated: 19 days ago
    • Promoted
    Depot Operations Assistant

    Depot Operations Assistant

    MVC ResourcesKulai, Johor, Malaysia
    The Depot Operations Assistant plays a vital support role in ensuring smooth day-to-day depot operations, customer engagement, cash collection supervision, and compliance with regulatory requiremen...Show moreLast updated: 16 days ago
    Customer Service Officer

    Customer Service Officer

    SolarvestJohor Bahru, Johor, MY
    Quick Apply
    Address customer enquiries promptly and professionally to ensure exceptional service that meets or exceeds expectation.Monitor and analyze the performance of solar PV systems on daily basis.Resolve...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Officer (Golf, NSRCC Changi)

    Customer Service Officer (Golf, NSRCC Changi)

    TSTAR Recruit Pte LtdSingapore, Singapore
    Our esteemed client, an established MNC, is searching for a Golf Operations Assistant : .Manage golf slot bookings for members and corporate guests. Perform registration of players and issue course ti...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager

    Store Manager

    Marks and SpencerTebrau, Johor, Malaysia
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Deliver the sales plan to drive sales performance. Implement layout plan which in line with brand, stor...Show moreLast updated: 2 days ago
    • Promoted
    Mandarin Speaking Customer Service Representative - Salary up to MYR 6000 - Penang

    Mandarin Speaking Customer Service Representative - Salary up to MYR 6000 - Penang

    TPKulai, Johor, Malaysia
    Follow US Shift (including weekends / public holidays, if required).Competitive Salary + Language Allowance + Health Benefits. Provide accurate information, guidance, and follow-up on patient cases an...Show moreLast updated: 19 days ago
    • Promoted
    Customer Service Officer (Bungalow)

    Customer Service Officer (Bungalow)

    TSTAR Recruit Pte LtdSingapore, Singapore
    Our esteemed client, an established MNC, is searching for a Guest Services Executive (Reservations) : .Handle phone and walk-in inquiries related to bookings and reservations.Provide guests with esse...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Officer

    Customer Service Officer

    TSTAR Recruit Pte LtdSingapore, Singapore
    Our esteemed client, an established MNC, is searching for a Customer Service Officer : .Manage and support existing and new customer accounts. Coordinate logistics activities and maintain timely commu...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Officer Offshore (Remote)

    Customer Service Officer Offshore (Remote)

    Prism+Kulai, Malaysia
    PRISM+ is a Singapore-based e-commerce company selling consumer electronics such as TV gaming monitors, aircon, and ceiling fans. Being part of PRISM+’s elite team of customer service professionals ...Show moreLast updated: 4 days ago
    • Promoted
    Kami sedang mencari guru les privat Barista di Tanjungpinang

    Kami sedang mencari guru les privat Barista di Tanjungpinang

    SuperprofTanjungpinang, ID
    Superprof adalah sarana untuk berbagi ilmu dan pengetahuan yang menghubungkan mereka yang ingin belajar dan mereka yang ingin mengajar. Superprof didirikan pada bulan Agustus 2013 dan diluncurkan di...Show moreLast updated: 30+ days ago
    • Promoted
    Kami sedang mencari guru les privat Barista di Batam

    Kami sedang mencari guru les privat Barista di Batam

    SuperprofBatam, ID
    Superprof adalah sarana untuk berbagi ilmu dan pengetahuan yang menghubungkan mereka yang ingin belajar dan mereka yang ingin mengajar. Superprof didirikan pada bulan Agustus 2013 dan diluncurkan di...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Business Analyst - Insurance, Cantonese Speaker (Fully Remote)

    Senior Business Analyst - Insurance, Cantonese Speaker (Fully Remote)

    CoverGoKulai, Johor, Malaysia
    Working on the latest tech for the Insurtech Market Leader.At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.We are a leading g...Show moreLast updated: 19 days ago
    • Promoted
    WFH Customer Support Specialist (Crypto / Fintech)- Mandarin Speaker

    WFH Customer Support Specialist (Crypto / Fintech)- Mandarin Speaker

    EYZ GlobalKulai, Johor, Malaysia
    Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Diagnose technical issues and escalate complex cases to relevant teams with proper documentation. Maintain accurate and organized records of...Show moreLast updated: 1 day ago
    • Promoted
    Senior Client Success Manager Inbound Leads

    Senior Client Success Manager Inbound Leads

    Fintech News Malaysia - part of Fintech News NetworkKulai, Johor, Malaysia
    Senior Client Success Manager Inbound Leads.Direct message the job poster from Fintech News Malaysia - part of Fintech News Network. Interested in the Fintech industry? Are you a great sales and mar...Show moreLast updated: 1 day ago
    • Promoted
    (Chinese and English) Customer Success Specialist (Malaysia, remote)

    (Chinese and English) Customer Success Specialist (Malaysia, remote)

    SupportYourApp Inc.Kulai, Johor, Malaysia
    Passionate about the world of tech?.What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?. Unlock your potential by mastering new skills and achieving c...Show moreLast updated: 1 day ago
    • Promoted
    Assistant Warehouse Supervisor

    Assistant Warehouse Supervisor

    DLAB Scientific Malaysia Sdn BhdKulai, Johor, Malaysia
    Minimum High School Education; Diploma / Degree in Logistics, Supply Chain, or related fields preferred (or equivalent experience). Proficient in Mandarin, English, and Malay.At least 2 years of hands...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Customer Marketing

    Associate Customer Marketing

    The Hershey CompanyKulai, Johor, Malaysia
    Be among the first 25 applicants.Supports the execution of customer and channel marketing strategies by coordinating shopper activation plans, assisting in commercial operations, and managing admin...Show moreLast updated: 19 days ago
    • Promoted
    Account Executive

    Account Executive

    ECOS LINK SOLUTIONS SDN BHDKulai, Johor, Malaysia
    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from ECOS LINK SOLUTIONS SDN BHD. Chief Operating Officer in Ecos Link Solutions.To manage the day-to-day ...Show moreLast updated: 2 days ago