Production Support Engineer (Java-Based Applications) - LYNEER CORP (SINGAPORE) PTE. LTD.

Roles & Responsibilities

Key Responsibilities :

• Provide Level 1.5 and Level 2 support for mission-critical production systems in a 24x7 environment.
• Perform incident management,problem resolution, and root cause analysis for issues across applications, middleware, OS, and database layers.
• Support Java / J2EE-based applications deployed on Linux (RHEL) environments.
• Write, maintain, and optimize SQL scripts, stored procedures, and shell scripts for data extraction, transformation, and process automation.
• Execute and validate production deployments during approved green zones or scheduled windows.
• Maintain SLAs, track KPIs, and work with SRE / dev teams to ensure system availability and reliability.
• Work closely with application development, QA, infrastructure, and business teams to triage and resolve issues.
• Create and maintain detailed documentation of SOPs, known errors, and runbooks.
• Perform daily health checks, batch job monitoring, and service availability verification.
• Ensure compliance with ITIL-based support practices including incident, problem, and change management.

Required Skills & Qualifications :

Tell employers what skills you have

Troubleshooting

Oracle

Change Management

MySQL

Application Development

Root Cause Analysis

Scripting

ETL

Reliability

SQL

JIRA

Windows

Banking

Databases

Linux

Incident Management