Roles & Responsibilities
Role : Production Support Analyst
Job Requisition Number : IS-66815
Job Level : More than 10 years of relevant experience (L4)
Location : Singapore
Key Responsibilities
- To lead and deliver with consistently good quality AML systems enhancements / changes into Production for BAU Production Issues
- To provide reliable and timely Level 3 investigative and fix-it supports for all AML systems
- To provide reliable leadership and support during System Integration Testing and UAT phases.
- To identify early and escalate critical delivery showstopper with proper context timely and to propose viable solutions or workarounds where possible
- AML system changes / production fixes Design, Development and Unit Testing
- Review and contribute to test planning for SIT and UAT
- Manage and work with vendor teams to successfully deliver enhancements for AML systems
- Manage and work with stakeholders during all phases of system changes delivery
- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.
- Set up and maintain application Infrastructure in Unix, Windows and Oracle environment
- Effect system changes into test and production environments by following application change implementation process via the Bitbucket, Jenkins and Aldon change management tools
- Conduct technical delivery / process knowledge and best practices sharing / training sessions with internal teams to raise team’s competency level.
Key Requirements :
Good written and verbal communication skills and analytical ability System enhancements delivery experience in the banking industryHands on experience in design and configurations / development workExperience in leading, with good results, design gathering and design workshops with users as part of change delivery or defects fixes workStrong Oracle SQL and PL / SQL design and development skillsStrong Java / JavaScript knowledgeSystem delivery Operational impact awarenessAbility to understand SLA / KPI and deliver items within correct time spaceAbility to have vendor interaction and management skillsAny working experience with AML applications (eg. Fircosoft, Actimize. NR Detica) or Linux environment backgroundTechnical Skills :
Banking functional and technical delivery experience, Oracle SQL / PL-SQL, Java, Unix shell scripts, DevOps change process familiarity (Bitbucket, Jenkins.), Control-M, Aldon
Implementation experience on the following will be of advantage :
AML Application (e.g. Fircosoft, NR Detica, Actimize)Please forward your resume in MS word format to Careers@infogainglobal.com / suganthi@infogainglobal.com
Tell employers what skills you have
Management Skills
Oracle
Change Management
Oracle SQL
Unix shell
Unix
SQL
MS Word
Windows
Banking
Java
Requisition
Linux
Test Planning