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Loan Officer (Up to 4.5k / 6 days work week)

Loan Officer (Up to 4.5k / 6 days work week)

KATONG CREDIT PTE. LTD.D09 Cairnhill, Orchard, River Valley, SG
5 days ago
Job description

Roles & Responsibilities

Job Function :

The Branch Officer is responsible for attending to walk-in customers, including working with business partners and upholding exceptional customer service.

Responsibilities :

  • To provide customer service at exemplary levels while upholding the professional image of the company.
  • To be proactive and initiative to ensure a pleasant experience for the customersduring their appointment.
  • To provide clear and coherent explanation of contract terms, products and details to customers.
  • To assist customers with their loan applications.
  • To answer customers’ queries and to explain loan procedures over the phone.
  • To assist with clients account management, along with accurate and careful data entry of customer details.
  • To help in administrative duties such as photocopying and filing when necessary.

Requirements :

  • Entry level with right skill set.
  • No experience required.
  • Friendly and positive attitude
  • Excellent communication skills
  • Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers)
  • Career Benefits :

  • Attractive salary and team incentives.
  • Quarterly team building activities.
  • Incentives will be given for meeting KPIs.
  • Highly accessible place of work near MRT, with close proximity to the heart of the city.
  • Comprehensive on the job training will be provided.
  • Tell employers what skills you have

    Negotiation

    Excellent Communication Skills

    Account Management

    Customer Service Oriented

    Risk Assessment

    Interpersonal Skills

    Exceptional Customer Service

    Customer Analysis

    Loans

    Data Entry

    Compliance

    Good Communication Skills

    Communication Skills

    Team Building

    Customer Service

    Credit Risk

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    Loan Officer (Up to 4.5k/6 days work week) • D09 Cairnhill, Orchard, River Valley, SG

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