Senior / Patient Service Associate, Service Operations - SINGAPORE NATIONAL EYE CENTRE PTE LTD

Roles & Responsibilities

As a Patient Services Associate, Service Operations, you will have the opportunity to deliver administrative and clinical services critical for enhancing patient experience, and contribute towards creating a seamless care journey for patients in SNEC.

Job Description

Registration / Appointment / Payment Services

• Perform patient registration, appointment scheduling, billing and payment collection.
• Explain payment schemes and charges to patients.
• Provide information on the various clinical services offered by the Centre and attend to inquiries from patients and members of the public.
• Perform counter-closing tasks in accordance with standard procedures at the end of business day.

Clinical Services

Financial Counselling Services

Others

Job Requirements

Note : Remuneration Package will commensurate with qualifications and working experiences.

Tell employers what skills you have

Microsoft Office

Advertising

Data Analysis

Customer Experience

Interpersonal Skills

Surgery

Inventory

B2B

Rendering

Cashiering

Administrative Support

Patient Registration

Customer Service

Scheduling

Appointment Scheduling

Customer Service Experience