Manager - WE-TRUST RECRUITMENT PTE. LTD.

Roles & Responsibilities

Key Responsibilities

• Customer Interaction : Engage with customers to assess their needs and preferences. Provide personalized recommendations to enhance their experience.
• Sales Growth : Actively contribute to increasing sales by identifying opportunities and promoting products or services to both new and existing customers.
• Team Development : Train and guide staff effectively, enhancing the overall capabilities of the team. Foster a collaborative environment that encourages learning and development.
• Flexible Availability : Be available to work night shifts until midnight, as well as all weekends and public holidays. Flexibility for ad-hoc shifts is also required.
• Customer Base Management : Utilize your existing customer base to drive sales and foster relationships that benefit both the customers and the company.
• Experience : Proven experience in customer service or a related field, with a strong understanding of customer needs and sales techniques.
• Customer Service Skills : Excellent interpersonal skills with the ability to communicate effectively with customers and team members.
• Sales Acumen : Demonstrated ability to achieve sales targets and contribute positively to the company's revenue.
• Training Ability : Experience in training or mentoring staff is preferred, with a passion for developing others.

Tell employers what skills you have

Customer Service Skills

Mentoring

Management Skills

Sales

Leadership

Microsoft Office

Microsoft Excel

Customer Interaction

Interpersonal Skills

Team Development

Strategy

Compliance

Project Management

Communication Skills

Team Player

Customer Service