IT Infrastructure Manager

Roles & Responsibilities

Job Position Summary :

Lead the Infrastructure team and take overall Ownership & Accountability for all IT Resources, Services and Deliverables within the Organization. Ensure Business continuity with consistent, cost effective operations of systems, network, processes & resources in compliance to corporate guidelines and within the agreed budget.

Job Description :

• Leadership & Strategy – Strategize, Lead and direct all activities related to IT Management - Application Management, Project Management, Solution delivery, Management and Control, Suppliers, Vendors, Contractors, Internal IT Workforce Management.
• Partnership – Work as a partner with all Internal / External stakeholders, Vendor management. Initiate, evaluate & prioritize projects and process improvements along with business stakeholders. Ensure all deliverables are focused on quality & maximum ROI
• Project & Risk Management – Manage all projects and ensure the deliverables are ON TRACK and exceeds / meets stakeholder expectations. Ensure project management principles are strictly adhered in all areas including Risk Management.
• Governance & Security – Ensure information security policies are implemented across all IT functions and strictly adhered. Conduct periodic assessment, identify gaps and ensure relevant resolution are in place and fully compliant as per audit requirement.
• People & Resource Management – Create a culture of performance and value in technology services. Establish sophisticated control mechanisms for optimum, efficient, rightful allocation & utilization of resources. Set performance goals. Conduct, Caliberate & Close staff performance appraisals as per corporate guidelines.
• Change Management & Service Excellence - Ensure solution delivered are properly tested and meet specifications and timeline from request to deployment.
• Budget Management & Cost Control – Prepare and present annual budget to Management team in accordance to corporate guidelines & instructions. Periodically review financial information to ensure all operations are within budget.

A hands-on role with minimum 5 - 6 years of experience in similar position with broad technical expertise in managing on-premise and cloud platform (preferably retail industry) & all facets of IT management & technology trends not limited to :

Tell employers what skills you have

Information Security

Leadership

MPLS

Azure

Business Continuity

Change Management

Active Directory

Risk Management

Information Technology

Telephony

Vendor Management

Networking

Windows

Disaster Recovery

Virtualization

VPN