IT Support Engineer (Benoi / Islandwide Transportation Provided)

Roles & Responsibilities

We are seeking a proactive and technically skilled IT Support Engineer to provide on-site and remote support across various locations, including remote sites and airbases. This role involves managing end-user devices, IT infrastructure setup, routine maintenance, and ensuring timely issue resolution while delivering exceptional customer service.

Responsibilities :

• Provide on-site support for hardware and software setup, configuration, and troubleshooting
• Set up and configure new machines, ensuring integration with existing systems
• Perform asset transfers, device conversions, and initial system setups
• Harden, patch, test, and troubleshoot standalone desktops and laptops
• Install and support printers, scanners, and peripheral devices
• Resolve general IT issues and conduct scheduled endpoint maintenance at remote sites
• Deliver Level 1 network support to minimize downtime
• Manage IT service tickets via ITSM tools, ensuring SLA compliance
• Maintain hardware and software inventory using in-house systems
• Support third-party applications such as Microsoft Office, Adobe, and Google Workspace
• Collaborate with Group IT teams (Security, Server, Network) for operational alignment
• Respond to security incidents and assist in IT infrastructure projects and deployments

Requirements :

(EA Reg No : 20C0312)

Please email a copy of your detailed resume to qianyu@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

Tell employers what skills you have

Excellent Communication Skills

MacOS

Troubleshooting

Microsoft Office

WebEx

Hardware

Ability To Work Independently

Laptops

Active Directory

Exceptional Customer Service

Information Technology

Windows OS

Networking

Operating Systems

Windows

ITIL

ServiceNow

Service Excellence

Linux

Technical Support