Assistant Restaurant Manager

Assistant Restaurant Manager oversees and support the

operations at dining establishments to ensure profitability and an

enjoyable dining experience.

Role

& Responsibilities

Business

Operations

Assist the

Restaurant Manager in daily operations to deliver quality food,

service and ambience to our guests

Ensure that

standard operating procedures are maintained consistently,

including service recovery, restaurant task cycle and cost

control

Take ownership of outlet sales, food

quality and guest experience

Uphold safety,

hygiene and cleanliness as required by NEA / SFA regulations and

company requirements

Responsible for manpower

scheduling, administrative matters, performance management and

inventory control where

necessary

People

Management

In-charge

of recruitment, selection and training of new hires

Monitor and manage the staff performance including

punctuality, customer service and food quality

• In-charge of overall supervision of the outlet

Facilitate innovation and lead staff to implement

change

Customer

Service

Manage an

efficient team of service staff by coach, training, and supervising

staff to operate stations and deliver a great customer

experience

Ensure and maintain service quality

and professional etiquette

Customer feedback

management

Adhering to

Quality and Standards

Ensure quality control for food and

service

Skills / Qualifications

At least 3 years of relevant experience in F&B

restaurants

Willing to be involved in hands on

operations

Excellent communication and

interpersonal skills

Ability to work in a

fast-paced environment

Ability to work

cohesively with fellow team members as part of a

team