Assistant Restaurant Manager (Hotpot)

Roles & Responsibilities

Job Scope

• Assist the Restaurant Manager to manage and run the daily operations of the restaurant.
• Ensure that sales targets and service standards are met.
• Manage operational costs and requisite stocks / items required by the restaurant.
• Lead and motivate the team in achieving sales target and customer satisfaction.
• Establish good rapport with customers and handle customers' request professionally and promptly.
• Plan staff rosters and provide training and coaching to staff on customer service and product knowledge.
• Schedule and coordinate meetings.
• Participate in HR matters such as recruitment, conducting employee performance reviews, disciplinary, grievances etc.
• Develop strategies for better workplace efficiency and goal achievement.
• Liaise between managers, customers and employees.
• Troubleshoot POS system.
• Support ongoing learning and development of team members.
• Create and foster a respectful and inclusive team environment.
• Ensure compliance to licensing, food safety / hygiene regulation, health and safety legislation and guidelines.

Job Requirements

Job Perks

Monthly Salary Range (SGD)

$3,800 - $4,600

Tell employers what skills you have

Product Knowledge

Coaching

Licensing

Ingredients

Legislation

Food Quality

Inventory

Sanitation

Restaurant Management

Compliance

Cashiering

Customer Satisfaction

Customer Service

Hospitality