Roles & Responsibilities
Job responsibilities :
- Oversee daily store operations and manpower planning
- Ensure adherence to company SOPs, service levels, and operational standards
- Train, motivate, and manage staff to achieve top performance
- Maintain high levels of food quality, hygiene, and workplace safety compliance
- Lead and inspire the team to achieve sales targets and deliver excellent customer service
- Ensure smooth handover, opening, and closing procedures for each shift
- Work in a fast-paced coffee shop and food court environment , ensuring smooth operations
- Handle operational challenges and drive improvements for efficiency and customer satisfaction
We’re Looking For :
Prior experience in F&B supervision is preferredStrong leadership and team management skillsAbility to work in a fast-paced and high-energy settingExcellent problem-solving and communication skillsPassionate about customer service and food qualityAre you a hands-on leader with a passion for F&B operations? Join our team and be part of a dynamic, fast-paced environment in a coffee shop and food court setting !
Tell employers what skills you have
Upselling
Customer Experience
Customer Support
Legislation
Food Quality
Compliance
Administrative Support
Administrative Management
Customer Service
Business Requirements