Roles & Responsibilities
Roles & Responsibilities
- Assist OM in daily business activities, ensuring compliance with SOPs.
- Monitor and ensure food-court’s preventive maintenance is carried out as per approved plan.
- Liaise with stall tenants and third-party services to uphold policies.
- Manage POS system for daily sales record.
- Liaise with landlord and 3rd party service providers
- Schedule staff to maintain effective and full operational capacity.
- Ensuring accuracy in cash collection reconciliation.
- Ensure property cleanliness and organisation.
- Oversee training on food handling and safety standards.
- Responsible for ordering, receiving and checking of goods and supplies
- Must be able to work a 6-day work week, shift work, weekends and public holidays.
Essential Skills & Requirements :
At least an 'N' Level with minimum 2 years of F&B experience.NEA ECC Certification is preferred.Possess a valid Food hygiene certificatePreferably with food stall tenant contacts.Experience in using Infotech attendance and scheduling module in a plus.Must be able to communicate in Mandarin to liaise with Mandarin-speaking colleagues and suppliers.Hands-on problem-solving skills related to food court / coffee shop operations and services.Ability to foster positive working relationships.Candidates with coffee making skill will be advantageous.Ability to assist in hiring and training new staff.Monitor and maintain stall inventory.Tell employers what skills you have
Negotiation
Preventive Maintenance
Leadership
Good Interpersonal Communication Skills
Inventory
Coffee Making
Landlord
Sanitation
Compliance
Cross-cultural Communication Skills
Customer Service
Scheduling
Timekeeping
Ability To Learn