Roles & Responsibilities
JOB SUMMARY
Supervisor is to oversee the work of retail staff in a store environment. They are in charge of monitoring employee activity, solving problems at a day-to-day level and assisting customers
RESPONSIBILITIES & EXPECTATIONS
- Oversees outlet.
- Schedules, assigns, trains, reviews and evaluates staff.
- Monitors integrity of outlet operation and the provision of services.
- Performs food quality assurance checks.
- Manages and improves processes.
- Effectively manages the staffing levels, productivity, and restaurant profitability.
- Assists in cultural integration and orientation of new staff to working environment.
- Leads and mentors team to full potential.
- Documents events in the manager's log and to highlight to Management on major issues.
- Rectifies customer feedbacks and share it with the team for learning experience.
- Ad-hoc duties as assigned.
REQUIREMENTS :
Experience in supervising, training staff and team buildingGood interpersonal and communication skillsGood organizational and time management skillsTell employers what skills you have
Quality Control
Food Safety
Cooking
Quality Assurance
Interpersonal Skills
Food Quality
Inventory
Investigation
Assurance
Sanitation
Communication Skills
Team Building
Articulate
Customer Service
Training Staff