F&B Operations Manager - SINGCO BV PTE. LTD.

Roles & Responsibilities

Primary Job Scope

• Oversee daily operations across multiple F&B outlets
• Work with Executive / Head Chef to develop and implement a stringent set of SOP for food preparation, food handling and food storage to ensure strict compliance with regulatory food safety requirements
• Work with Executive / Head Chef and Finance department to streamline and manage inventory to reduce food wastage and optimize cost control
• Source for and liaise with food producers / suppliers to ensure consistent and quality supply to our outlets at competitive cost
• Work with Restaurant Manager / Outlet In-Charge to develop and implement a set of SOP for food service and customer-service training, to ensure high standards of customer satisfaction at all times
• Work closely with Executive / Head Chefs and Restaurant Manager / Outlet In-Charge to meet monthly sales / revenue and cost control targets
• Work with HR Manager to develop staff training modules or systems to enhance productivity
• Work closely with Marcom department to develop and implement strategies to drive increasing footfall to the outlets
• Liaise with POS / Payment System Vendors to install and implement the relevant systems at the outlet, and to coordinate the necessary staff training to ensure effective usage of the system
• Liaise and coordinate with Service Contractors for outlet maintenance and servicing matters,

Requirements

Tell employers what skills you have

Negotiation

Leadership

Microsoft Office

Microsoft Excel

Food Safety

Inventory

Problem Solving

Administration

Project Planning

MS Office

Adaptable

Compliance

Project Management

Team Management

HRIS

Customer Satisfaction

Team Player

Customer Service

Cost Control