OPERATIONS MANAGER - YUMYI PTE. LTD.

Roles & Responsibilities

Job Description & Requirements

We are looking for an experienced and highly motivated Operations Manager to oversee the daily operations of our Chinese restaurant in Singapore. The ideal candidate will have strong leadership skills, deep knowledge of restaurant management, and a passion for delivering excellent customer service.

Key Responsibilities :

• Manage and supervise daily restaurant operations, ensuring smooth and efficient service.
• Lead, train, and motivate staff to maintain high standards of service and productivity.
• Monitor food quality, hygiene, and safety standards in compliance with Singapore regulations.
• Plan and manage staff schedules, inventory, and cost control to maximize efficiency.
• Handle customer feedback and resolve issues promptly to ensure customer satisfaction.
• Work closely with the kitchen team to maintain consistent food quality and timely service.
• Prepare and review operational reports, budgets, and performance targets.
• Implement strategies to increase revenue and improve overall restaurant performance.

Requirements :

Workplace Details :

Tell employers what skills you have

Coaching

Licensing

Budgets

Leadership

Microsoft Office

Microsoft Excel

Food Quality

Inventory

Administration

Restaurant Management

Accounting

Compliance

Project Management

Communication Skills

Customer Satisfaction

Consulting

Human Resources

Customer Service

Cost Control