Roles & Responsibilities
Job Responsibilities
Overview :
The Head of Global Operations is responsible for overseeing the operational activities of the company’s global network of offices. They are responsible for ensuring that the company's operational processes run smoothly and efficiently in all regions, with a focus on optimizing cost, quality, and delivery performance. Also
provides the leadership, management and vision necessary to ensure that the organisation has the proper
operational controls, administrative controls, reporting procedures and management systems in place to
effectively manage and grow the organisation to ensure financial strength and operating efficiency.
Key Responsibilities :
- Develop and implement global operational strategies that align with the company's goals and objectives.
- Manage a team of regional operations managers, ensuring that they are meeting their targets and objectives.
- Conduct regular reviews of operational processes and systems to identify areas for improvement and optimization.
- Develop and implement process improvement initiatives to streamline operational processes and increase efficiency.
- Ensure compliance with local and international regulations and standards.
- Monitor and report on operational performance metrics to executive committee.
- Work closely with cross-functional teams to ensure alignment and coordination of operational activities across different functions.
- Oversee budgeting, forecasting, and financial reporting for operational areas
- Manage risk and escalate issues as needed to executive committee.
Education and Experience
Bachelor's or Master's degree in Engineering, Business Administration, Operations Management, or related field.Minimum of 15+ years of experience in globa operations management, with a track record of driving operational improvements and managing teams.Excellent leadership and people management skills, with the ability to motivate and inspire others.Strong analytical and problem-solving skills, with the ability to identify and solve complex operational issues.Experience working in a multi-cultural and multi-lingual environment.Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.Strong project management skills, with the ability to manage multiple projects simultaneously and deliver on time and on budget.Familiarity with industry best practices and regulations in operations managementWillingness to travel internationally as required.Tell employers what skills you have
Leadership
Operational Excellence
Dynamics
Investments
Customer Success
Team Leadership
Communication Skills
Capital
Consulting
Business Development
Bridge
Stakeholder Management
Directing
Sourcing
Service Delivery
Facilities Management