- Process and validate warranty claims for mechanical, electrical, instrumentation and control systems.
- Facilitate communication between clients and contractors on claim resolution.
- Track warranty periods and submit claims to vendors and internal teams.
- Maintain detailed records of claims, statuses, costs and recoveries.
- Produce regular reports on warranty trends, supplier performance and cost recovery.
- Ensure warranty processes comply with contracts and industry standards.
Technical Investigation
- Lead on-site fact-finding and technical investigations into warranty claims and produce regular analysis reports.
- Consult internal engineering teams and external suppliers on equipment defects and failure analysis.
- Collaborate with customers, internal stakeholders, and partners to gather operational data and root cause insights.
Vendor and Supplier Coordination
- Liaise with factories, third-party suppliers and vendors to diagnose defects and implement corrective actions.
- Coordinate vendor site visits, access procedures and permits for work.
- Lead cost-recovery negotiations and enforce warranty compliance.
- Monitor supplier performance and escalate recurring issues.
Continuous Improvement
- Identify issues in the warranty process, analyse root causes, and implement improvements.
- Review warranty data to pinpoint equipment or process design flaws and recommend solutions to engineering teams or external partners.
- Support reliability engineering efforts with internal teams or external partners.
Requirements :
- Bachelor’s degree or Diploma in a relevant technical field.
- Minimum 5 years of experience in construction, commissioning, warranty, maintenance, or reliability engineering in the process plant or power generation sector.
- Broad cross-domain (Mechanical, instrumentation, controls, electrical) knowledge in process plant systems and equipment.
- Prior technical knowledge and skills in gas turbine combined cycle (GTCC) power plants or open cycle gas turbine (OCGT) power plants is preferred.
- Strong in communication and negotiation.
- Strong analytical and problem-solving skills.
- Familiarity with RCA tools (e.g., 8D, Fishbone, 5 Whys).
- Proficient in MS Office and CMMS systems (e.g., SAP, Maximo).
HOW TO APPLY :
Interested applicants, please click on “Apply Now” or email to dicksern@trustrecruit.com.sg with provided your latest resume in MS WORD format with below information.
- Last drawn salary
- Expected salary
- Notice period
- Reason for leaving
We regret only shortlisted candidates will be notified.
Important Note : Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No : 19C9950
EA Personnel : Lim Dick Sern (Dick Sern)
EA Personnel Reg No : R22106832
Tell employers what skills you have
Power Generation
Claims Management
Supplier Performance
Investigation
Electrical
Gas Turbines
SAP
Reliability Engineering
Power Plants
Warranty
Instrumentation
Commissioning
Failure Analysis