Head of Operations (APAC) - D07 Golden Mile, Middle Road, SG

Roles & Responsibilities

The Head of Operations (APAC) serves as the key operational liaison between the Asia-Pacific markets and our headquarters in Singapore. This pivotal role is responsible for building, executing, and scaling operational processes across the APAC region while ensuring operational efficiency, regulatory compliance, and cost control.

Key Responsibilities

Demand Planning & Sales Administration

• Lead accurate demand forecasting in coordination with APAC sales teams and regional distributors.
• Oversee order management processes, from purchase order intake to shipment tracking and delivery.
• Utilize Salesforce to manage customer interactions, track sales leads, analyze sales data, and ensure data accuracy.
• Generate and analyze sales reports to support budgeting and forecasting for APAC markets.
• Collaborate with HQ and regional solution teams to ensure products meet local certification and regulatory requirements.

Supply Chain Management

After-Sales Service Support

Regional Distribution Network Management

Operational Cost Management

Communication & Cross-Functional Collaboration

Sales Operations & Salesforce Excellence

Data Governance & Quality Management

Qualifications

Tell employers what skills you have

Excellent Communication Skills

Network Management

Forecasting

Budgets

Microsoft Excel

Quality Management

Supply Chain

Operations Management

Administration

Data Governance

Demand Planning

Audits

Supply Chain Management

Budgeting

Regulatory Requirements

Customer Service