Head of Sales and Operations - Islandwide, SG

Roles & Responsibilities

A dynamic and results-oriented Commercial Leader with full P&L responsibility across a growing network of clinics, poised for local expansion and regionalization. The immediate focus of this pivotal role is to aggressively drive sales growth, optimize operational efficiency across all clinic locations, and elevate the end-to-end patient experience, including close collaboration with the customer service team.

This individual will provide strategic vision and hands-on leadership to the Area Clinic Managers, Clinic Managers and the broader clinic teams. Proven success in this role will unlock significant growth opportunities to lead a multi-functional team and shape the future trajectory of the organization.

Key Responsibilities :

Strategic Leadership & Business Growth :

• Provide visionary leadership and strategic direction to the Area Clinic Managers, Clinic Managers and the wider clinic teams, fostering a culture of high performance and accountability.

Develop, propose, and collaboratively execute (with team) comprehensive sales and operational strategies to achieve ambitious revenue targets, maximize patient acquisition, and enhance patient retention across all locations.

Serve as a critical liaison between the clinics and the multi-functional teams, providing regular, insightful updates, data-driven recommendations, and proactively identifying opportunities and challenges.

Operational Excellence & Cost Optimization :

Exceptional Patient Experience :

Team Leadership & Development :

Strategy and Planning :

Qualifications :

Desired Skills & Attributes :

Job Highlights :

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE :

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more.

GREAT SALARY PACKAGE AND BENEFITS :

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT :

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY :

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to ORG’s PDPA and e2i’s PDPA.”

Tell employers what skills you have

Strategic Planning

Leadership

Operational Excellence

Regulatory Compliance

Process Improvement

Cost Management

Sales Management

Traditional Chinese Medicine

Healthcare Management

Adaptability

Sales Operations

Team Leadership

Selling Skills

Customer Satisfaction

Strategic Partnerships

Service Delivery

Data Strategy