Field Service Engineer - AEG POWER SOLUTIONS PTE. LTD.

Roles & Responsibilities

Main Accountabilities :

• Commissioning of both Industrial AC and DC power systems, battery maintenance, discharging and health checks. Timely completion and reporting of commissioning documents and relevant site paperwork. Use of I.T for uploading and downloading of configuration files.
• Routine maintenance of UPS and battery systems. Timely completion and reporting of documents and relevant site paperwork. Us of I.T for uploading and downloading of configuration files.
• To liaise with other departments and engineers to ensure site visits are carried out in a professional and safe manner.
• Training of customers to use equipment and understand basic user functions.
• To cover call out rota to support customers with 24 / 7 Powercare cover. To work unsociable hours i.e. Night work and weekends as required.
• Expenses and time sheets to be completed and submitted in a timely manner.
• Promote AEGPS maintenance contracts and Service wherever possible
• Technical knowledge and experience brought in
• Efficiency in carry out service activities
• Number of commercial leads (improvement suggestions)
• On time service reports including timesheets
• Compliancy with health and safety measures
• Quality and accuracy of technical training and instructions given to customers and third parties
• Customer Satisfaction

Personal characteristics :

Education, knowledge and working experience :

Diploma or Degree in Power Electronics or Electrical Power disciplines

Tell employers what skills you have

Field Service

Preventive Maintenance

Troubleshooting

Customer Support

Customer Care

Electrical

Technical Training

Communication Skills

Customer Satisfaction

Team Player

Customer Service

Power Systems

Electronics

Commissioning

Technical Support